GetMulch.com Reviews | Read Customer Reviews of getmulch.com

GetMulch.com Reviews | Read Customer Reviews of getmulch.com

GetMulch.com reviews

Showing 4 reviews with 3 stars · Clear filters

Sarah K.
May 3, 2021
Mulch lost color quickly
It rained the day after we laid our black mulch and it immediately lost a significant portion of its black color. Very disappointed the color did not last better.
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Laura M.
Apr 26, 2021
The installers did a great job with the…
The installers did a great job with the mulch. I am very satisfied with their work.
Response from GetMulch.comApr 27, 2021
Thank you for the feedback! We are so glad you were satisfied with your experience and look forward to hopefully earning 5 stars in the future.
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Regina W.
Aug 12, 2020
Some pros quite a few cons
Get mulch was helpful in getting me a lot of mulch for a reasonable price. The quality of the mulch was not that great. There has been a lot of trash, plastic and concrete / mold that I have found mixed in with my mulch. Also delivery was challenging as the truck was unable to place the mulch in a non-obstructive location because of the size of the truck, so mulch has been blocking my garage for the last month or so. Other than that, might consider again if I have to mulch a whole yard, but might also just consider pick up myself.
Response from GetMulch.comAug 13, 2020
Regina, We apologize that the experience your experience was not the best. As a young company that is growing quickly sometimes, we fall short of our own expectations. Additionally, we have reached to the supplier we used for your order to better identify the issue the quality of mulch you received. This supplier normally is known for their high standards and is a leader in mulch manufacturing in your area. We feel the issue may have more than likely been with the delivery driver that was hired to deliver your mulch, we have addressed this with him as well and will work to make sure this does not happen again. Either way we can do better and our hope is that you will give us a try again in the future and we will earn a 5-star review then. Contact us when/if that time comes and we will make sure a discount is issued. Thank you for the feedback!
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Kris N.
Aug 12, 2020
My review
Had to send a couple of emails and make a couple of phone calls before they called me back. When they did, it was like pulling teeth to get a delivery date. The mulch picture and what I thought I would get was chips, and what I got was more shredded than anything.
Response from GetMulch.comAug 13, 2020
Kris, We apologize that the experience your experience was not the best. As a young company that is growing quickly sometimes we fall short of our own expectations. Either way we can do better and our hope is that you will give us a try again in the future and we will earn a 5-star review then. Contact us when/if that time comes and we will make sure a discount is issued.
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