Mode by GM FinancialReviews of getmode.com

Refinancing process was simple and easy! They guided me through everything and now I have a much lower monthly payment and lower API.

The process took 1 month to complete. There were no notifications of when I needed to do something. No one told me that I needed to make another payment on my completed lease until I got a nasty phone call about the payment being late. This was by far the worst car buying experience I ever had and I have doubts as to whether I would use GM again

I had questions and needed clarification on several things. I called three different times and spoke with three different representatives. Each one was very friendly and helpful. I did not feel like I was bothering them by calling. I appreciate that.

The process was so easy takes a little longer than hoped, but overall I would highly recommend. They got my intrest lowered by alot payment went from $692 to $501

It was easy painless and an unreal interest rate!

The original payment quoted for the final approval was not the final figure. On the last day,I was told that was a suggested payment, it was the last of my lease turn over, how appropriate. It went from $427 to $482.I would not recommend Mode to anyone.

Everything is done via email and the process is not quick. While their rates are competitive for a refinance, the process takes too long and there is little you can do to get in touch with someone “real time.” Overall the process wasn’t awful, but doing everything through email and having to sit and wait days for the next steps is ineffective and old school. Time to catch up with current times.

I had an excellent experience with Mode by GM Financial from start to finish. The process was smooth, professional, and easy to navigate. Their team was responsive, knowledgeable, and made sure all of my questions were answered promptly. I truly appreciated the transparency, communication, and customer service throughout the entire experience. What stood out most was how efficient and stress-free they made everything feel. It’s refreshing to work with a company that values both professionalism and customer satisfaction. I would absolutely recommend Mode by GM Financial to anyone looking for a reliable and seamless financial experience.