Mode by GM FinancialReviews of getmode.com

The company representatives were helpful and responsive which made for a smooth lending process.

Should have better communication between Getmode and GM financial. GM financial was telling me to return the car or get a lease extension, but I was buying the car though get mode. Employees were nice at GM financial, they just didn’t know where I was in the process of Getmode .

Simple, straightforward, and quick......what more could you ask for!?

The process was very easy But would be nice if you would allow a co-signer or money down to make a lower payment.

I need help to log in to my account3

Fairly easy process. One annoyance is if you have done a buyout before using Mode for another vehicle, you must create a new account using a different email. Having to do this for an additional vehicle buyout is an unnecessary and annoying requirement.

When it comes to computers I do need help when it comes to down loading and sending pdf files, etc. Mode customer service team was there for me to help answer every question I had, no matter how crazy the question was. They were always very friendly and of course most helpful through my whole experience working with them. One happy Customer.

The site was easy to navigate and provided upload capabilities. The process was straightforward and comprehensive.