Jim B.
Package left in the sun. Bad customer service
My lobster was delivered to the side of the road, and left in the direct sunlight when it was 90 degrees outside. Contrary to what their website claims, they do not text you notices for delivery updates. The delivery person left the package (marked "Perishable") at the street, instead of driving it up a short driveway to the house where we had been waiting all day. The only notification I received was two hours after the package was left in the sun. I emailed the company in an attempted to resolve the situation, and their response was basically "not our problem." What a waste of $200. There are many lobster merchants. I will never order from GetMaineLobster again.