Kirill
Terrible customer experience
Ordered remote, goggles and batteries to start training on sim while choosing a drone. Very frustrating experience. Received package missing batteries. Sent complaint to support immediately, 48h later still no response despite pronise to get back in 24h... Tried calling, no answer at 4.30PM says call during normal business hours, called again a different days twice, wait time 15 and 25 mins respectively with no success... So with no support over weekend my start into the hobby is delayed by at best 10 days... Before that shopping experience itself was lousy too... could not get a new customer code for over 30h... (but do get tons of spam though while waiting). Lots of items shown as back ordered so waste of time finding stuff you need shortlisted from reviews/tutorials. no indication when will be available. asked for advice got email 2 days later... shopping cart is buggy too dropping items you put there... So dont recommend, do yourself a favor do shopping somewhere else


