Gurpreet J.
YMWV
Did not provide any plans within the 1 business day timeline they follow. It seems like a scam. I am professional techie and I don't feel they need more than that to deliver via AI models, even though it might be in training. I have initiated a refund and waiting to get my money back. Edit: (11/04) The project manager reached out with the plans and assured about the service. Plans looks good for referencing or getting an idea of the layout. They should work on the delivery timelines, updates and support.
Response from getfloorplan.comFeb 21, 2024
Thank you for sharing your feedback. We apologize for the delay in providing plans and any inconvenience caused. We appreciate your patience. Our project manager has reached out, addressed your concerns, and provided the plans. We acknowledge the importance of timely delivery and are actively working to improve our processes for a better client experience. Your input on delivery timelines, updates, and support is noted, and we are committed to enhancing these areas. Your expertise is valuable, and we welcome further suggestions. If you need further assistance or have additional suggestions, please feel free to reach out. We appreciate your understanding.