Ferris WheelReviews of getferriswheel.com

Response from Ferris WheelSep 29, 2026

We sincerely apologize for any frustration this situation may have caused. After reviewing your order history, it appears that the auto-ship option was selected. We completely understand if this was unintentional, and we’re sorry for any confusion that may have occurred during checkout. We do our best to make the subscription details clear throughout the checkout process so customers are aware when they are signing up for auto-ship. To clarify, each product page offers two purchase options: a one-time purchase or a Subscribe & Save (auto-ship) option, which includes a 25% discount and free shipping. For any future purchases, please note that the one-time purchase option is always available. As confirmed by email on September 22, your subscription was canceled on September 21, and a prepaid return label was provided so you could send the order back for a full refund. Once we receive and process the return, we will issue your full refund. We truly value your feedback and appreciate your understanding. Ferris Wheel Team

Response from Ferris WheelSep 14, 2026

Thank you for your feedback and we’re sorry for any confusion this may have caused. We always aim to be clear and transparent so our customers can make informed choices before purchasing. To clarify, each product page offers two options: a one-time purchase or a subscribe & save (auto-ship) option, which includes a 25% discount and free shipping. After reviewing your initial order, it looks like the auto-ship option was selected. We completely understand if this was unintentional, and we apologize if the checkout process wasn’t as clear as it could be. We do our best to highlight this information throughout checkout to ensure customers know when they’re signing up for auto shipments. For any future purchases, please remember that the one-time purchase option is always available. In the meantime, we will cancel your subscription so you won’t be charged for any upcoming shipments. Please don’t hesitate to reach out if you have any other questions or need further assistance. Ferris Wheel Team

Response from Ferris WheelAug 3, 2026

We appreciate you sharing your experience and feedback with us. We do also offer the Kanna Tablets, which are a lot stronger than the gummies if you wanted to give those a try next time! Ferris Wheel Team

Response from Ferris WheelJul 27, 2026

Harris, We appreciate you sharing your experience and detailed feedback on the effects you encountered. We're sorry to hear that the product did not meet your expectations. We appreciate you trying it and understand that individual responses to our products can vary. If you're interested in returning any remaining items, Please feel free to contact our support team at [email protected]. Ferris Wheel Team

Response from Ferris WheelJun 1, 2026

Thank you so much for your feedback. We're really sorry to hear that you received the wrong flavor and that the product didn’t quite meet your expectations. We understand that our branding might not resonate with everyone, but please know that we are committed to compliance and transparency. All of our branding, labeling, and product information are designed to clearly communicate what the product is and what it contains. If you received the wrong flavor and would like to try it again, our support team would be happy to assist you. Someone will reach out directly to review your order and help resolve the issue. We really appreciate you giving our product a try and are happy to hear it helped you power through your house-cleaning session. Ferris Wheel Team