EpicReviews of getepic.com

3.8314 reviews
Books & Magazines
1081 S De Anza Blvd, San Jose, California

Epic

About Epic

Epic is the leading digital reading platform for kids 12 and under! Our fun, kid-safe, interactive reading platform fuels curiosity and reading confidence by letting kids freely explore their interests with instant, anytime access to a library of thousands of books, audiobooks, learning videos, and more.Our award-winning platform offers a huge variety of titles from leading publishers like Scholastic, National Geographic, HarperCollins, and more. With tens of thousands of books and learning videos (and counting), there’s something for every age, interest, and reading level.The Epic library has everything from picture books to chapter books, Read-To-Me books, audiobooks, graphic novels, comics, nonfiction and educational titles, educational videos, and more. Our library also contains Spanish-, French- and Chinese-language books.Some well-known books and series include:Big NatePete the CatCurious GeorgeClifford the Big Red DogSesame StreetNational GeographicDiary of a Wimpy Kid* Plus, our popular Epic Originals including Cat Ninja!

Epic (getepic.com) has 314 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: getepic.com
Website: getepic.com
Category: Books & Magazines
Location: San Jose, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Epic reviews

Showing 75 reviews with 1 star · Clear filters

Jay
Nov 13, 2022
Epic is a scam...They will not allow…
Epic is a scam...They will not allow you to cancel your account. Continuous pop ups make it impossible to get to the parent portal and there are no other contact means TOTAL SCAM!!
customer
Aug 6, 2022
The Worst Booking App Ever
Hi, I am rating this 1 star because.. I’m not trying to be mean..but Epic spent have a lot of books and doesn’t load quickly. Also it only has kids books and not a lot of teenager books and abduct books. That’s it. So I really hate this app. I don’t recommend it if you are a teen or adult. So bye.
customer
Jul 27, 2022
I tried to stop the service
I tried to stop the service, but there are no way I could cancel, have been paying over year without using, my kids don’t use it at all
hi
Jul 27, 2022
I don't like this
I don't like this
Pat Van S.
Jul 25, 2022
I have been trying for sometime to…
I have been trying for sometime to cancel my subscription without any success. I no longer need this app and haven’t used it in forever. It needs to get cancelled.PLEASE!
Response from EpicJul 25, 2022
Thank you for reaching out. Please be sure to check your spam folder for replies from our support team. We sent a reply on March 23rd, 2022 and there will be an additional reply by end of the day today for a newly submitted ticket on your behalf.
customer
Jul 14, 2022
I can't believe they have to shove dumb…
I can't believe they have to shove dumb gender ideas into kids, everything was fine until then
Response from EpicJul 25, 2022
Thanks for providing your feedback and I'll be sure to share your experience with our team as we care a lot about our product and we are always looking for ways to improve it! We appreciate you taking the time to let us know what you’re looking for — most of the improvements we make come from ideas and suggestions like yours, so thank you for reaching out!
customer
Jul 13, 2022
I downloaded Epic on my phone & thought…
I downloaded Epic on my phone & thought my children could use it on their tablets but it was not compatible. We haven't been able to use the app.
Response from EpicJul 25, 2022
Thank you for reaching out!! We apologize that you’re having trouble with your account and we’re grateful for the chance to make it right. Please visit https://getepic.zendesk.com/hc/en-us/requests/new to reach our Support team as we'd love to figure out what's going on. Thanks for your patience!
customer
Jul 13, 2022
I want to cancel my subscription
I want to cancel my subscription
Response from EpicJul 25, 2022
Hi there! We're so sorry to hear that! Please visit us at https://getepic.zendesk.com/hc/en-us/requests/new to submit a request and a team member will be happy to help you out with the cancellation process. Thanks for your patience and we're sorry to see you go!

EpicReviews of getepic.com

About Epic

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EpicReviews of getepic.com

Epic reviews

Epic is a scam...They will not allow…

The Worst Booking App Ever

I tried to stop the service

I don't like this

I have been trying for sometime to…

I can't believe they have to shove dumb…

I downloaded Epic on my phone & thought…

I want to cancel my subscription

About Epic

About these reviews

More in Books & Magazines, California

Atticus Publishing

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Epic reviews

Epic is a scam...They will not allow…

The Worst Booking App Ever

I tried to stop the service

I don't like this

I have been trying for sometime to…

I can't believe they have to shove dumb…

I downloaded Epic on my phone & thought…

I want to cancel my subscription