DynastyReviews of getdynasty.com

Sharing my experience for awareness. I was charged $99 by Dynasty after previously being told by a company representative last year that my subscription had been cancelled and that no future charges would occur. After noticing the recent charge, I attempted to contact customer support by phone. I was routed to an automated system that ultimately instructed me to email support in order to cancel my account. I have sent that email but have not yet received a response. I have also attempted to cancel my subscription through the website and was unable to do so, which is the same issue I encountered previously. I am currently working to resolve this directly and through my bank. I recommend that others carefully review billing practices and monitor their accounts if using this service.

Initially the experience was very good. However I purchased a subscription to help move our assets into the trust. I was informed it could take up to 12 weeks to get a new deed created. That is a long time, but if the document was created correctly and within the expected time then ok. The problem is that the document has not been created. It has been well past 12 weeks. No updates. No status reflected in to web site. I would not use this service again, I would recommend it. At this point I am looking at legal options to get my money back and prevent other people from having to get through this experience.

Ordered a 1 year subscription for multiple devices and never received emails with activation credentials and no response to emails

I bought a subscription, didn't work normally for me (constant buffers etc.). Asked for support and it took 1-2 days for the support to reply everytime, which isn't the biggest problem but it can be a bit difficult when their refund policy is just 7 days and he is just giving me obvious answers without going even a bit indept. Well all in all didn't work out, I asked for a refund and still haven't heard anything after almost 3 weeks..

Paid, can't log in and I sent a message to them 10-11 hours ago. Still haven't replied!