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GetDivorcePapers (getdivorcepapers.com) has 233 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
getdivorcepapers.com
Website
getdivorcepapers.com
Category
Registration Services
Location
WIlmington, Delaware
Listed on Five Star Index
2026
About these reviews
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The company replied to 2% of reviews.
Latest
Most recent review: October 2026.
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I would give a no star if I could pushed the wrong button and have been trying to get my refund back for 2 months and just keep getting the same run around. If they work for you the Same as they work for you to get a refund then I say I would even consider using them they suck....
RK
Robert K (.
This company is horrible
This company is horrible. The customer service is atrocious. The product/ service is subpar. They lie about your paperwork being instant. It took ten days. When I received the paperwork it had spelling errors. Names weren’t capitalized. Names misspelled. They want you to send it back taking more time. Then when you pass 30 days they charge you another fee.
Look elsewhere for online divorce papers. I asked for refund and got denied. I never received my corrected papers. I can’t submit the papers they sent originally with names misspelled.
Buyer beware. Many more companies out there. Do your research. They also enlist the help of phony review sites. They are obviously pay sites. No way this company has five stars. I also made a complaint to the BBB.
JR
James R.
I started the process 15 days ago from…
I started the process 15 days ago from this writing. There were mistakes made were the name was incorrect. So since they had to fix their own mistake I added a couple minor changes. I sent it back and no word. Four days go by nothing. Not one communication No communication whatsoever in 15 days time of relevance. It has to be the worst customer service I have ever had.
They try to scam you by taking as long as possible so you get charged an extra fee in 30 days. They over charge for ever product that’s available. The fee of $139.00 is just the start. Of course you will need more items which are priced way above a normal price anywhere else. Some forms are even free online like quitclaim deed. Parenting classes are double the price found elsewhere.
Don’t use this service. Save the headache and heartache and go somewhere more reliable. They make the divorce process even worse.
Also still no paperwork.
JJ
justin J.
Paid initial payment to them
Paid initial payment to them. Got nothing done not even an interview. Have called dozens of times not ever able to speak with a human. My credit card was billed again. Can’t get the payments stopped. This is a complete scam. Had to go through visa to stop them from billing me. I could never get a hold of anyone to ask them to stop billing me or get a refund
TE
Tish E.
Do your homework :-/
I separated from my husband in late 2015. At the time we had been living in Pennsylvania. When we separated, he moved to New Jersey. We both agreed to a divorce, and in 2017 I started searching for the quickest easiest way to get it done (at the time you had to be separated for so many years before you could file). I found getdivorcepapers.com, and decided to give it a try. We do have 2 kids together, but They live with me and ex and I wrote up a custody arrangement that we both agreed to, so no further mediation was needed. We don't own any homes or anything together we just wanted the simple divorce. At first, the service worked as it said, I put all of our information in and got the forms. But time got away from me, and I wasn't able to file. Fast forward to now. I've relocated with the children to California. I've been told that I can't file for divorce in CA until I've been a resident for 6 months. I've just reached that status last week. So this weekend, I found my way back to getdivorcepapers.com. They said because it's a new state, I would have to pay the $147 again, so I did. I updated my interview information to the new state. But when I got to the forms, they still reflected the old information. I was told it was because my account had expired, so I paid $36 to get my account back up to active. Surprise, forms still not updated. I was given the name and email of my caseworker and told I would have to go through her. So my question is this: I was told in order to get my updated forms, I had to pay a total of $185. So I paid it, and I still don't have my updated forms. What exactly did I pay for? If this isnt sorted by EOB tomorrow, I'm requesting a refund and reporting this place to the BBB.
JM
JM
Calling this poor service would be an understatement. It's broken.
Very poor service. My dad purchased this to get his divorce done, and then immediately had a widow maker heart attack that he was lucky to survive, but then while in hospital he was diagnosed with Stage 4 cancer. Since then, I've taken over his affairs as PoA, and am getting everything in order. While trying to get his forms filled out properly (the first time his paperwork was rejected by the court), I found that it wouldn't update to save and download. I contacted my case worker, I called, I did chat...Nobody could get it worked out and get me my proper paperwork. The website legitimately does not work properly. It is a broken service. A tried and true scam.
That's when I started asking for a refund. Because it was after 60 days, they said no refund. I have piles of paper of proof that he was in the hospital near death, and his soon to be ex-wife has the rejection letter but wont answer my calls.
I find it to be a little ridiculous that they couldn't give me the product as they promise it, but then skirt any responsibility and tell you essentially to get lost when it comes time to cash in on the 100% Money Back Guarantee.
I just ponied up and got a payment plan going with a lawyer now to handle it for my dad, so he doesn't have to die married to a woman who was awful to him during his life.
Shame some companies and people have no compassion for fellow humans. This would be one of those companies.
Steer clear. Not kidding. It. Is. A. Scam.
BD
Bryon D.
Complete scam
Complete scam, they refuse to answer emails, no help whatsoever, subscription never ends, completely useless service.
I would give it zero stars If it let me.
LH
Linda H.
Very Disappointed
I did the eligibility questionnaire and was not informed by GetDivorcePapers.com that I was not eligible for their annulment papers due to the state I reside and in wanted to file the paperwork in (Indiana). So, since I wasn't informed that papers would not do me any good I paid for them and the expedited delivery fee. Then, once I received the papers I checked with the court house to inquire about who to submit the papers to. I was told by the court house employee they do not accept these types of forms. She went on to tell me Indiana court houses do not accept them. After that phone call I did research and found out she was telling me a true fact. Next, I contacted GetDivorcePapers.com to explain the problem to them and I asked for a refund. Of course, I was told they don't do refunds and the representative offered to sell me divorce paperwork instead! I told her the annulment paperwork is what I wanted and what I paid for. She referred my case to a finance dept. Well, I've sent numerous emails to the representative I talked to and the finance department but nobody replies. I saved all my emails for proof of the attempts I made! I'm frustrated and feel like this company is fraudulent!
Response from GetDivorcePapersJan 9, 2019
Dear Linda
We are extremely sorry that you had a bad experience. However we always issue the refunds is we are not able to take the case. Kindly provide us your case id so that we can quickly check and resolve this issue as soon as possible.
Regards