Dimension Waste ManagementDimension brings the waste management industry into the modern world. Contemporary customers expect reliability, convenience and a frictionless experience. We rise to meet their needs by combining the flexibility and customization of our independent contractors with the accountability, scalablity, and unmatched waste diversion data of a tech-enabled disruptor.
Dimension Waste Management (getdimension.com) has 466 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Waste Management · Covina,, California
Excellent
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Waste Management · Agoura Hills, California
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Waste Management · Santa monica, California
New
466 approved reviews, newest moderated first
Greg S.
They completed the job and customer service was great
Response from Dimension Waste ManagementFeb 29, 2024
Hi Gregory, Thank you for letting us know! We're glad to hear that the job was completed to your satisfaction and that you had a positive experience with our customer service team. If you ever need assistance in the future, don't hesitate to reach out. Best regards, Dimension
customer
Quick response from start request team. I would look into the response after that as you need communication from service date if there is a date / time change as we have a schedule too.
Response from Dimension Waste ManagementFeb 29, 2024
Hi Craig, Thank you for your feedback. We aim to provide prompt responses and effective communication throughout the service process. If you have any further suggestions or concerns, please feel free to share them with us. Best regards, Dimension
customer
Quick and easy!
Response from Dimension Waste ManagementFeb 19, 2024
Hi Deborah, Thank you for the feedback! If you need any further assistance, feel free to reach out. Best regards, Dimension
Jeff
Crew arrived on time and was ready for the challenge. We had lots of heavy equipment to moved. The first 3 guys did most of the work that day and called 2 more over to complete the job before deadline. Great work!
Response from Dimension Waste ManagementFeb 19, 2024
Hi Jeffrey, Thank you for taking the time to share your feedback with us. We're delighted to hear that our crew was able to meet your expectations and efficiently handle the challenges posed by the heavy equipment. It's always our goal to provide prompt and professional service, and we're glad to know that the team's efforts were appreciated. We appreciate your business and look forward to serving you again in the future. Best regards, Dimension
customer
Sent several emails to request "The Recycling/Disposal Receipt" from Dec 2023, till now Feb 2024, still no response.
Response from Dimension Waste ManagementFeb 19, 2024
Hi Yuan, I hope this email finds you well. As of now, we have not received the requested receipt, and we already made a follow up with the provider. We know the importance of obtaining this documentation for records. It is essential for the company's compliance and reporting purposes. Thank you for bringing this to our attention. Best regards, Dimension
customer
Super easy to book and great communication leading up to the scheduled pick up.
Response from Dimension Waste ManagementFeb 15, 2024
Hi Joanna, Thank you so much for your kind words! We're thrilled to hear that you found our booking process easy and that our communication met your expectations leading up to the scheduled pick-up. At Dimension Waste Management, we strive to make the waste disposal process as seamless and hassle-free as possible for our customers, and it's always fantastic to hear when we've succeeded. If you ever need our services again in the future or have any questions, please don't hesitate to reach out. We're here to help! Thanks again for choosing Dimension Waste Management. Have a wonderful day! Best Regards, Dimension
customer
The guy left a huge mess. I still don't have a manifest.
Response from Dimension Waste ManagementFeb 15, 2024
Hi Paul, I'm terribly sorry to hear about the inconvenience you experienced and the delay in receiving the manifest. This is not the standard of service we aim to provide, and I completely understand your frustration. Rest assured, we take your feedback seriously, and I've already escalated the issue to ensure it's addressed promptly. Our team is working diligently to resolve the situation and provide you with the necessary manifest as soon as possible. Please accept our sincerest apologies for any inconvenience caused. If there's anything else we can do to make this right or assist you further, please don't hesitate to let us know. Thank you for bringing this to our attention, and we appreciate your patience and understanding. Best Regards, Dimension
monica
Called kinda last minute, able to help me with great customer service and kind workers- thank you
Response from Dimension Waste ManagementFeb 12, 2024
Hi Monica, Thank you for reaching out and for your kind words! We're delighted to hear that our team was able to assist you with your needs and provide excellent customer service. At Dimension Waste Management, we strive to be responsive and helpful, even with last-minute requests. Your satisfaction is our priority, and we're thrilled that you had a positive experience with our team. If you ever need assistance in the future or have any questions, feel free to reach out. We're always here to help! Warm Regards, Dimension