Spiritual Guide O.
I think someone send money to my GBP…
I think someone send money to my GBP ACCOUNT since yesterday and the money has not arrived yet

Cleva provides global payemnts for African professionals, businesses, creators & entrepreneurs. Our mission is to empower Africans everywhere to receive, manage and grow their money seamlessly.
Cleva (getcleva.com) has 126 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
Showing 7 reviews with 1 star · Clear filters
Spiritual Guide O.
I think someone send money to my GBP ACCOUNT since yesterday and the money has not arrived yet
Chidera Martha O.
Cleva has a poor operation policy I'll say. How can you have an account with a platform and they deliberate decide that you can't complete your KYC. Reaching out to their support, they just said they don't know the reason but they only know that I am not allowed to complete KYC.
Akinjide O.
⚠️ WARNING: My experience with CLEVA BANK has been extremely disappointing and stressful. I currently do not have access to my own funds despite providing every document and verification requested by their team. I have received not despite all messages sending to them through email, they didn't responses to my messages again because they wanted to eat my hard earned funds, and no clear resolution while my money remains inaccessible. This level of customer treatment is completely unacceptable for a financial institution entrusted with people’s hard-earned funds. CLEVA BANK — this matter has gone on for far too long. I strongly urge your management team to take immediate responsibility, review my case urgently, and release my funds without any further delay. To the public: please exercise caution before trusting any platform that cannot provide timely access to customers’ legitimate funds or communicate transparently during critical situations. I expect immediate action and resolution from CLEVA BANK.
Quality K.
Clever says they accept third party payment but after my friend sent me money 500$ from the Arizona, USA. they rejected the payment and said I don't have the same with him why they clearly gave option for payment from friends but must be below 1000$. This is so annoying and I have been trying to contact the customer service and they have no answer yet.
Nwali P.
I really appreciate you guys for bringing this amazing app out
Oluwakayode Junior O.
I sent out 482.28 USDT from my external wallet using the TRC20 Network to my CLEVA APP stable coin wallet address. All correct with no mistake. the funds went in minute and even when i checked on the TRONSCAN.ORG website with the has TXID it showed it was successful and confirmed on 200 blocks. This funds never got to my CLEVA Account. It was not credited and when i reached out to the customer service, they asked for screenshot from coinzoom which is where i sent the USDT from. I provided the screen shot, the has TXID, Date, Amount, Time and network I used but they said they were checking and all of a sudden they said they couldnt see the transaction. There is no way a transaction wont be seen when blockchain confirms the success and when you use the correct wallet address and network to send. They have been denying and asking for further receipts . This is actually not the first time to use their platform. I have sent USDT from my Uphold account and Coinzoom account before but now i see something suspicious about them. I need them to credit my account with my funds.
Response from ClevaDec 8, 2025
Hello Kayode, we are really sorry about your experience. We have just sent an email to you. Please check so we can resolve this for you.
Andrew I.
I had a terrible experience with GetCleva. They closed my account without any valid reason and still have my BVN (Bank Verification Number), which raises serious security concerns. There was no prior warning, no explanation, and absolutely no way to resolve the issue. This kind of unprofessional and shady behavior is unacceptable for a financial platform that claims to be trustworthy. If they can randomly shut down accounts and keep sensitive financial data, who knows what else they might do? I strongly advise people to stay away from GetCleva before they lock your funds or misuse your information. I regret ever trusting them.