Anonymous
Great experience
Great experience, easy to order. Up to date status of my purchase.
Getbritwear is listed under Clothing & Underwear.
Getbritwear (getbritwear.com) has 272 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Anonymous
Great experience, easy to order. Up to date status of my purchase.
Viktoria W.
⭐ 1 von 5 Sternen Titel: Absolut enttäuschend – unverschämte Rückgabebedingungen! Ich kann von einer Bestellung bei Getbritwaer nur abraten! Die bestellten Artikel haben meine Erwartungen nicht erfüllt, weshalb ich sie zurückgeben wollte. Die Antwort des Kundenservices war allerdings eine absolute Frechheit. Mir wurde mitgeteilt, dass ich die Ware auf eigene Kosten nach China zurückschicken müsse. Die Rücksendekosten würden sich auf etwa 40–50 US-Dollar belaufen! Als angeblich kulante Lösung bei einer Bestellung im wert von 75€ wurde mir eine Erstattung von gerade einmal 8 £ angeboten, wenn ich die Ware behalte oder entsorge. Ob dieser Betrag pro Artikel oder für die gesamte Bestellung gelten soll, wurde nicht einmal klargestellt. Ich finde es absolut inakzeptabel, Kunden vor die Wahl zu stellen, entweder horrende Rücksendekosten zu bezahlen oder sich mit einer derart geringen Erstattung zufriedenzugeben. Ein kundenfreundlicher Umgang mit Reklamationen sieht für mich definitiv anders aus. Mein Fazit: Einmal und nie wieder! Ich bin sowohl von den Artikeln als auch vom Umgang mit meiner Rückgabe maßlos enttäuscht.
Response from GetbritwearSep 29, 2026
Dear Viktoria Wolf, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
Mr Daniel M.
Easy to order great fit & superb material
Paul
Took to long to be delivered due to customs
Bernard T.
I waited 4 weeks and ordered a large item yous have sent a medium item which is not suitable there is n return facility
Response from GetbritwearSep 28, 2026
Dear Bernard Talent, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
Graham M.
The material wasn't what I'd expected but everything else was good
Response from GetbritwearSep 28, 2026
Dear Graham Matthews, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
Julie D.
Size is not very good and shirt doesn't look like shown on advertisement
Response from GetbritwearSep 28, 2026
Dear Julie Davies, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team
Jackie W.
I waited 6 weeks on delivery, by the time it was delivered, I was on holiday, so haven't seen it yet.
Response from GetbritwearSep 24, 2026
Dear Jackie Wood, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team