BEAVERBOTReviews of getbeaverbot.com

Terrible customer service, Ordered October 2025 and received opened/defective product with missing items. It was a christmas gift, which stopped working the next day! I reported the problem immediately and the returns process took a very long time. After finally getting a replacement it was a different model, and they wanted me to pay return shipping and a restocking fee to send it back again!! I filed a dispute with my credit card company and provided evidence of all the issues and customer service emails, and they made in a decision in my favor so my credit card was refunded. WOULD NEVER ORDER FROM THEM AGAIN, WORST CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD. 5 MONTHS OF HASSLE!!!

I would give zero stars. I ordered the Beaverbot from the company website. It said delivery in the US would take 5-8 days. The product actually shipped from China. I never received my order. I have tried to reach out to the company in every way possible. The customer service number does not work, no one responds through email or the online chat. I even tried reaching out on Facebook messenger. Nothing! I am so disappointed!!!

Poor customer service. No regard for child safety. Adaptor sent to convert to UK plug after sending the wrong plug. Adaptor was dangerous,pictures sent to customer service team. No support or resolution offered. Unusable Christmas gift :(