PC H.
Highly recommend!
I signed up with Amber May 2025. The onboarding process was incredibly smooth, requiring my consent to remote diagnostics of my recently purchased pre-owned 2017 Tesla Model S. The remote diagnostic took no more than 3 days and I got an email approval that waived any waiting period! Not even 2 months later, the left rear window regulator went out and the AC started making really loud noise. I brought the car to CPR EV repair, and they quickly diagnosed the failed regulator as well as failing AC compressor. Amber worked with them during the approval process, parts were ordered and an appointment scheduled for the repairs. This whole unfortunate ordeal would have cost me $2400! When the repairs were complete, I picked up the car and Amber released the payment to the shop on the spot and I was on the road again! I highly recommend Amber for your warranty needs- the price is fair and there was no delay in approving and paying for the claim. Thanks Eric, Chad, and Team! The greatest part about Amber is that you aren't tied to using Tesla service- the right 3rd party shop does better work for a fraction of the cost! I also highly recommend CPR EV Repair in Houston or Austin!
Response from AmberNov 5, 2025
Thank you so much for sharing such a detailed and thoughtful review! We’re thrilled to hear that your onboarding and claims experience went smoothly from start to finish. Eric, Chad, and our entire team take great pride in making sure repairs are handled quickly, transparently, and without hassle — exactly as you described. We’re also glad to hear CPR EV Repair provided great service and that you were back on the road right away. It’s wonderful customers like you who remind us why we do what we do every day. We truly appreciate your recommendation and look forward to keeping your Tesla protected for many miles ahead. Warm regards, The Ambercare Team