Admiral: The Visitor Relationship Management (VRM) Company Reviews | Read Customer Reviews of getadmiral.com

Admiral: The Visitor Relationship Management (VRM) Company Reviews | Read Customer Reviews of getadmiral.com

Admiral: The Visitor Relationship Management (VRM) Company reviews

Showing 60 reviews with 5 stars · Clear filters

Anne R.
Dec 17, 2024
Had a problem accessing WKYC
Had a problem accessing WKYC, my local news channel, my adblocker would not let me in, messaged customer service, and in no time it was all figured out and good.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyDec 17, 2024
Thank you so much for your 5-star review! We’re glad our team could help you quickly resolve the issue and get back to accessing WKYC, your local news channel. Your smooth experience is precisely what we aim for, and it’s great to know we delivered. If you ever need assistance again, don’t hesitate to reach out. We’re always here to help! Regards, The Admiral Team
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Dan D.
Dec 11, 2024
Great Customer Service
I had a Technical Problem and the Customer Support person clearly cared about helping me to resolve it as quickly as possible.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyDec 11, 2024
Thank you, Dan! We're thrilled to hear you had a great experience with our support team. Customer Love is the cornerstone of how we choose to navigate this world each and every day as a business. Your kind words help us know we're on the right path. If you ever need assistance in the future, simply click the "Contact Support" link at the bottom of the pop-up engagement message to reach out for help. Have a lovely day! Regards, The Admiral Team
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Mark C.
Dec 10, 2024
Good Customer Service
The staff answered all my questions and has good customer service. Mark Carlson.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyDec 10, 2024
Thank you so much, Mark! We're glad to hear that our Customer Love Support Team was able to assist. If you ever need further assistance, please reach out. We're here to help. Always! Regards, The Admiral Team
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Chip D.
Dec 9, 2024
I have never got a quicker response…
I have never got a quicker response once I reached out for assistance. The suggestions that were given to me lead me to find what appears to be the source of my problems.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyDec 10, 2024
Thank you so much, Chip! We're glad to hear that our Customer Love Support Team was able to assist. If you ever need further assistance, please reach out. We're here to help. Always! Regards, The Admiral Team
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Larry D.
Dec 9, 2024
I have had major problems with fraud…
I have had major problems with fraud attempts on my credit card, which resulted 1n cancellations of several cards. On each occasion, I called Admiral support and got help from Kieran and Sara. Both were very helpful, patient, and courteous and were a pleasure to work with. Both are real assets to Admiral.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyDec 9, 2024
Thank you so much for your kind words, Larry! We're thrilled to hear that your support experience was top-notch. Rapid, helpful support is what we strive for, and we're delighted that our team delivered on that for you in their interactions with you. If you ever need further assistance, please reach out. We're here for you. Always! Regards, The Admiral Team
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Bryan E.
Dec 7, 2024
Went above & beyond!
Admiral went out of their way to help me with my issue. In the end, I solved the problem myself, but I appreciate all the time & effort put into my one on one appointment. Nice one, Admiral! Kieran was top-notch!!
Response from Admiral: The Visitor Relationship Management (VRM) CompanyDec 9, 2024
Thank you, Bryan! We're thrilled you had a great experience with our support team. Customer Love is in our DNA and a cornerstone of how we navigate this world daily as a business and a team. Your kind words mean a lot to us. If you ever need assistance, click the "Contact Support" link at the bottom of the window to seek help. Have a lovely day! Regards, The Admiral Team
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Tommy C.
Dec 3, 2024
REAL, TRUE CUSTOMER SERVICE
REAL, TRUE CUSTOMER SERVICE!! I couldn’t have asked for more professional service than I received from Kieran Diaz! I had subscribed to a local paper, but wasn’t getting it. I contacted Admiral for help. Kieran worked on my concerns and issues for a couple of weeks until she finally found the issues that I had created myself. Everything is working great now. Thanks to Kieran, and her persistence to help, I am now getting my paper Thank you, Kieran! tac
Response from Admiral: The Visitor Relationship Management (VRM) CompanyDec 3, 2024
Thank you so much for your kind words! We're delighted that our team has reached this level of professional support for you today. If you ever need further assistance, please reach out. We're here to help. Always! Regards, The Admiral Team
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Carolene K.
Nov 22, 2024
Problem Solved
After trying for almost 24 hours to login to American News Paper, I was finally connected to a Representative name Kieran Diaz that was able to resolve the problem within 15 minutes, He was Professional, Patient and helpful.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyNov 25, 2024
We are so glad that Kieran was able to help get this addressed quickly for you. Please reach out to us directly if you need anything in the future. We are here to help. Regards, The Admiral Team
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