Jessica S.
I am EXTREMELY unhappy with their services
I am EXTREMELY unhappy with their services. Yes, I understand my rug was dirty, but I expected it to be a bit cleaner when they were finished. Had they told me it needed a special, deep clean beforehand, I would have understood and taken my business elsewhere. Instead, they told me this information AFTER they cleaned it, and I paid a ridiculous amount of money for a rug that looked maybe 5% better than it did before. When I messaged them about my frustration, I got a defensive response saying it was my fault, and I should have taken better care of it. Don’t bother wasting your money or time with this company. I feel mislead and deceived. Edit: when I asked for a resolution to this issue, they completely ignored my message. DO NOT USE THEIR SERVICES. They are shady and not in the business of making their customers happy.



