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I strongly urge other small business owners to proceed with extreme caution when dealing with Fleetsmarts. Our company, never signed or executed any formal agreement with Fleetsmarts. Despite this, a UCC lien was filed against our business. We have documented proof that no agreement was ever completed, including repeated reminders from Fleetsmarts themselves asking us to sign their initial Card Agreement. At no point was a UCC filing clearly explained, authorized, or signed. The initial onboarding call was even disconnected, and there was no follow-up clarification regarding any lien or security interest. When we requested removal of the UCC, instead of resolving the issue, we were presented with a “Mutual Release Agreement” containing inaccurate statements and conditions requiring us to waive our legal rights, agree not to pursue complaints, and accept a version of events that is not true. They have refused to release the UCC unless we sign this agreement, which raises serious concerns about their business practices. We have since filed complaints with the Connecticut Attorney General’s Office and other regulatory agencies. This experience has been extremely frustrating and concerning. Business owners should be very cautious and ensure they fully understand any terms before engaging.

I need a help with my cards but no one help me and they put my call on hold for at least an hour. Very bad customer service and when i requested for supervisor and they told every time she in meeting.Morover supervisor never call me back.

Do not do business with this company. They bully victims and file unlawful UCC liens against businesses, even without a contract or prior relationship. This company is unprofessional. Once contacted, they will act in bad faith to avoid terminating the relationship, including withholding required letters of release. Avoid working with them at all costs. We are filing a formal retaliation complaint with the BBB and AFA (American Factoring Association).

Fleetsmart reached out to me for fuel card which i signed. I have not used their fuel card not once. I've asked them to cancel the card because the fraudulently put a ucc filing on my trucking company for factoring. I have never signed up with them for factoring and I've asked them to remove it. this has been going on for 2 years. they have not remove it. i have never signed up with this company. I reached out today no response.I really do not know what to do.

This is a bullshjt company Don't work with them , they are very nice on the phone and then bullshjt come up All the good reviews here I think they do it by theirsefl Look at the right reviews on BBB

Mathew form Fleetsmarts contacted me about their fuel card program a year ago, I never signed any agreement, activated a card, or consented to factoring services. Despite this, they filed an unauthorized UCC-1 financing statement against my business. The lien remains active despite repeated requests for a UCC-3 termination. This has prevented me from using other factoring services, resulting in thousands of dollars in lost revenue and cash flow disruptions. My association with this company has come at a steep price: serious damage to my mental health, together with an inordinate expenditure of time and vitality. This pattern matches numerous complaints on BBB (hundreds reported), Trustpilot, and trucking forums, where others describe unsolicited UCC filings linked to fuel card inquiries. I strongly advise businesses—especially owner-operators and small trucking companies—to avoid Fleetsmarts entirely. I have preserved all documentation and am pursuing remedies, including potential legal action, to remove the filing and recover damages. If you have experienced similar unauthorized UCC filings by Fleetsmarts and are interested in exploring a CLASS ACTION LAWSUIT, please contact me to discuss and share experiences: Phone Number - 559-916-5253 Email Address - kabirtransinc@gmailcom

I would give negative stars if I can I've been with them for 6 months they charge alot of hidden fees which would total 7.5% some times even more. Don't sign any contracts from this predatory company.

I received a call from FleetSmart, and they presented some appealing offers for their fuel card. They assured me of various benefits and asked me to sign the contract after sending detailed information via email. I agreed and requested that they send me the details in writing before signing. They did send the email, but I quickly realized that the information was not genuine, so I chose not to sign the contract. Despite this, they still filed a UCC against my company, claiming that I had agreed verbally, which is not true. I have also requested them to terminate the UCC filing, but they have not complied. Furthermore, it seems that many of the positive reviews for FleetSmart are fake, created to mislead potential customers. If this issue cannot be resolved, my next step will be to pursue legal action. I strongly advise others to be cautious and avoid engaging with them.