Gerber Life Insurance CompanyReviews of gerberlife.com

Gerber does not follow their own terms and conditions. They did not cancel my policy when requested and then loans were taken out that I did not apply for nor would I have approved. They have different terms and conditions not listed in the policy. Gerber Life insurance is not a good choice. I am regretting using this company for they have horrible business practices. They are scamming people in multiple ways! read your terms and conditions though be aware their specialists do not know them or they have completely different ones when you try to cancel the bad policy they put you in. The policy is crap, there terms and conditions are BS and the help line doesn't help.

This company just plain won't pay out on claims. They do this by insisting over and over that you have not sent in the proper forms, no matter that you FAX them to the number they give you or mail the completed form in the pre-addressed envelope they send every time they send you the same form to complete. Been sending this form in since January, two months later and multiple times sent they insist they still haven't gotten it.

Worst customer service experience I've received ever! Agent Lisa hung up on me because she didn't want to give me my information during a policy review. Then lied when I called back saying I needed a verification form faxed before she could help me. I asked for a supervisor or friendlier agent then agent Rose had the same confrontational unfriendly demeanor. I was not at all happy and if I didn't already have my policies since 2019 I would have cancelled and went somewhere else. I will not recommend friends or family to Gerber life insurance, I was treated as if my premiums didn't pay their salary.

Avoid this company like the plague and I am not kidding !!! I made the mistake of just inquiring about life insurance with this company. For well over 3 month’s this company has called, texted & emailed me every single day….multiple times per day after being told to stop contacting me. They totally ignore unsubscribe messages. I also get letters to buy life insurance from them at least 2-3 per week as well. They are driving my mail carrier NUTS !!!! It took me almost 40 minutes just to burn all of their nonsense material in a fire pit.

I reached out for a Term policy and applied for it. The underwriter asked me a few questions offline and after I responded and accepted a higher premium, they rejected my application without even a response. I am not sure why they advertise so much when they only want 30Yr olds with the best of best health to apply. Not a genuine company and those having policies be mindful if they will even pay in case of any unfortunate event

Be careful with this company for two reasons; The nasty, racist, and cold attitudes of the agents. And the unauthorized withdrawal from your bank account. Each agent that I spoke except for one exhibited behavior truly unbecoming of a customer service representative. One agent that I spoke with- expressing my concerns remained rather somewhat quiet and gave a hint as my experience is the tone of the agency now. I reached out six times to adjust policy for someone. The tone four of the agents was horrible and cold to state the least. On one occasion, I was abruptly disconnected from the call. And this was after the representative took all of my information. She never attempted to call back. After several attempts to adjust the account and advising them to convert to a month-to-month electronic withdrawal, they took out three months of payments. Okay, so I call again. The agent rudely informed me, "since the payment is going to take you into overdraft, you need to send a copy of your bank statement showing the overdraft in your account." Added, she stated that I would need to wait for 23-days for the additional refund. I won't need for TP to send the complaint to the company because Sh5& runs downhill. The CEO is aware as to each, and every syllable of ignorance send down the pipeline. Hopefully, consumers who have been disrespected will complain enough to put them out of business! My best bet would be to withdraw the policy and go elsewhere.