AGM
Customer service is non-existent
Bought a knife. Knife arrived and I realized it wasn't for me so wrote them the same day it arrived for an RMA and where to send the knife back to. Never heard from them. No phone to call, no way of getting a hold of them. It's been over a month and several emails with zero response. I'm stuck with an expensive knife and no way of getting it back to Gerber. Anyone wants to buy a gerber knife I suggest look elsware instead of direct from Gerber. Better yet buy a different brand because if you ever need repairs or warranty work you'll never get it from them. Gerber if you're reading this look up order 01057804 and BTW you've now lost a long time customer.