Lana H.
They continue to bill
I was interested in the app and downloaded it actually to see the price. I took the trial and decided not to use it. I may have missed the window for cancellation but also was immediately charged $39.99 Apple actually declined it so that should have been a sign. I paid that figured it was my fault and cancelled it. This month...another charge of 39.99. Apple Pay declined it and I agreed. I went to the account just to make sure that it was cancelled and it said I had no subscriptions. I sent them a message about this to them....no response. This to me is a scam. I don't know how to stop this. UPDATE: After numerous e-mails describing the issues and getting "automated responses" that didn't resolve anything, I finally got a response from a support person. After answering some questions and again explaining the issues, it was resolved. They refunded the $39.99 and cancelled the account.
Response from GeozillaJul 6, 2026
We would like to apologize for your unpleasant experience with the app. Our auto-renewal terms are shown on the offer screen before purchasing. Please note, that app deletion doesn’t automatically remove your paid subscription. Unfortunately, we could not locate your account. Contact us at [email protected] so we can refund you for unexpected charges.