GeozillaReviews of geozilla.com

⭐☆☆☆☆ Very Disappointing Customer Service and Refund Process I am extremely disappointed with my experience with GeoZilla. I was charged USD $49.98, and when I tried to resolve the issue and request a refund, the customer support team repeatedly told me they could not find my subscription using either of my two email addresses. The cancellation and refund process has been frustrating and unnecessarily complicated. I am also disappointed that I received a warning that my support request could be automatically closed within 24 hours while my issue remained unresolved. I have spent enough time trying to resolve this matter, but I still do not have a satisfactory outcome. I have now raised a dispute with my bank. Based on my personal experience, I would not recommend this service to others unless the company improves its billing transparency and customer support. I hope other consumers read reviews carefully before subscribing.

Arnaque total ! Fuyez ce site ! J'ai souscrit à une offre d'essai de 2.99€ le 30/03/2026 pour retrouver un portable perdu. Depuis j'ai été automatiquement abonné à leur service pour un coup de 39.99€ par mois sans accord de ma part. Ca fait 7 mois que la plaisanterie dure. Vous êtes prélevé automatiquement sans possibilité d'annuler leur souscription de m..... Impossible de se désabonner malgré le lien inutile qui n'aboutie à aucune solution. C'est une pur arnaque. Je doute fortement des réponses qui disent qu'ils ont remboursé les utilisateurs. Site situé à Chypre ou Malte donc en dehors de tout recours. Fuyez ! Fuyez ! Fuyez !

Reine Abzocke über die Abofalle, keine Kolanz. Abo-Abschluss ohne meine ausdrückliche Zustimmung obwohl ich nach 50 Minuten das Testabo sofort gekündigt habe erst eine Abbuchung über 8,99€ und zwei Tage später eine Abbuchung von 39,99€. Als Antwort die Aussage, dass lediglich bei technischen Problemen eine Gutschrift erfolgt. Fazit: bloß die Finger weg!!!

It was advertised to locate missing phones,but it CANT EVENT LOCATE THE MISSING PHONE unless it was preinstalled in said phone. Because my girlfriend lost her phone, I had no choice but to try the 2.99$ trial, but there was another charge that's not included in the 2.99$. Absolute scam. Do not even try. I WANT MY MONEY BACK

無料だと思ってたら、480円支払いが完了 解約したいとおもい、ホーム画面から入ろうとするも、登録画面？表示みたいでログインできない、登録されていると表示 下にスクロールしても見当たらない クレジットカード会社へ連絡するつもり

Customer Details Name: Farhan Shaikh GeoZilla User ID: 55830663 Refund Requested: €39.99 I Will Delete This Review if GeoZilla Refunds Me! I downloaded GeoZilla after paying €2.99, but I couldn’t understand how the app worked or find the location I was looking for. I never used the app or received any benefit from it. I contacted my bank immediately to cancel the initial €2.99 payment because I didn’t want this service. However, after three days, I was charged another €39.99 when the trial ended. I emailed both GeoZilla and my bank within five minutes of noticing the €39.99 charge and blocked my card to prevent further charges. Despite this, GeoZilla refused my refund request. The website offers no clear cancellation option, and the customer support experience has been extremely disappointing. I sincerely request a fair resolution and a full refund of €39.99. If GeoZilla refunds me, I will delete this review and leave positive feedback. I would prefer to resolve this directly, but if the matter remains unresolved, I will consider contacting consumer protection authorities and pursuing the appropriate legal options. Please refund my money and give me a reason to trust GeoZilla again.

Customer Details Name: Farhan Shaikh GeoZilla User ID: 55830663 Initial Charge: €2.99 Additional Subscription Charge: €39.99 Refund Requested: €39.99 Subscription Status: Cancelled Very Poor Customer Support – Unexpected €39.99 Charge. Please Be Careful! I am extremely disappointed with GeoZilla and the way this situation has been handled. This experience has caused me unnecessary stress and has seriously damaged my trust in the company. I initially paid €2.99, after which I was redirected to the GeoZilla app. I downloaded the app, but I could not understand how it worked and could not find the location I was looking for. I never actually used the app or received any benefit from the service. As soon as I realised that the app was not what I expected, I contacted my bank immediately to cancel the €2.99 payment because I did not want this service. I also contacted GeoZilla. However, just three days later, I was charged another €39.99 for a subscription I never wanted. I contacted both my bank and GeoZilla support within approximately five minutes of noticing the €39.99 charge. I also blocked my card to prevent further charges. My question is simple: HOW can you charge me €39.99 when I never used the app and had already contacted my bank to cancel the initial payment? If I had wanted to use this service, why would I have contacted my bank immediately to cancel the initial €2.99 payment? Why would I want to pay €39.99 for a subscription when I never even used the app? I understand that the initial €2.99 payment may not have been cancelled in time. However, the additional €39.99 charge is what I find extremely frustrating. I never intended to continue with this service. The website does not provide a clear and straightforward option to cancel the subscription, so I had to contact support by email. The website was not user-friendly, and despite contacting the support team, I did not receive the helpful response I expected. Although my subscription has now been cancelled, my refund has been refused. Cancelling the subscription does not resolve the issue of the €39.99 already taken from my account. I am requesting a full refund of €39.99. I contacted you almost immediately, explained the situation, and made it clear that I did not want this service. I sincerely request that GeoZilla handle this matter fairly and reconsider its decision. I would much rather resolve this directly with your company and restore my trust in your service. However, if this matter continues to remain unresolved, I will have no choice but to pursue the appropriate next steps through my bank, the relevant consumer protection authorities, and, if necessary, the appropriate legal channels. I hope GeoZilla will take responsibility, review my complaint properly, issue my refund, and confirm the outcome in writing. Customers should not have to struggle to resolve a problem like this when they have contacted the company promptly. I genuinely hope you will do the right thing. Please refund my €39.99 and give me a reason to trust GeoZilla again. Based on my personal experience, I cannot recommend this app. Please be careful, check the subscription terms, and monitor your payments if you decide to download it.

Come vedo da tutti gli utenti anche io ho fatto l’abbonamento di 2.99 e mi continuano a scalare i soldi senza poter cancellare l’abbinamento