GenuineTools.comReviews of genuinetools.com

Yes I agree with other review. These are not new tools and they won’t accept a return unless you jump through lots of hoops. Avoid

product arrived damaged. these tools are not new in the box.

BUYER BEWARE. THEY WILL NOT SEND ME MY ITEM THAT I RETURNED ALL BECAUSE I MIXED THE ORDER NUMBERS UP. DO NOT BUY FROM HERE. THEY SENT ME AN OLD TRACKING NUMBER FROM ANOTHER CUSTOMERS ORDER AND SAID THEY DELIVERED MY RETURED ITEM TO ME. I DONT KNOW WHO ADDRESS THEY GAVE OUT. BUYER BEWARE. DO NOT SHOP HERE. ONCE YOU ASK FOR A REFUND THEY WILL TURN ON YOU. THEY WILL SAY THEY NEVER SOLD YOU THAT PRODUCT. THEY WILL LIE AND SAY YOURE TRYING TO RUN A SCAM ON A USED TOOL YOU WANTED TO TRY OUT. BUYER BEWARE. DO NOT SHOP HERE. THIS WEBSITE IS A SCAM AND DO NOT HONOR THEIR REFUND POLICY. 20% RESTOCKING FEE ON USED PRODUCTS. THEY WILL NOT HONOR IT. THEY LIED AND SAID MY SMALL RETURNED BOX INCLUDED A CHARGER AND A TOOL. SMH THESE PPL WILL LIE AND LIE AND SCAM. I PRAY WHEN THEY SEND MY TOOL (IF THEY SEND IT BACK) BACK ITS MESSED UP SO I CAN SUE THEM FOR DAMAGES. THEY DO NOT HONOR THEIR 5 YEAR WARRANTY. HOME DEPOT HAS NEVER HEARD OF THEM. DO NOT BUY YOUR WARRARNTY NOR REFUND WILL BE HONORED. THEY WILL SAY THEY CANT WARRANTY OUT USED PRODUCTS.

this company stole my sent back merchandise and refund money simply because i used the product for a week and didn’t like it. DO NOT SHOP HERE. THEY CHANGED THEIR RETURN POLICY ALL OVER ONE PERSON AND THATS ME. THEY STOLE MY MERCHANDISE AND MY REFUND MONEY. THEY LIED AND SAID I NEVER ORDERED FROM THEM. THEY NEVER SOLD THE ITEM. SO THEY KEPT MY ITEM AND MY MONEY. THE POLICE AND COURT SYSTEM WILL BE INVOLVED. THEY LIED AND SAID I HAD A CHARGER IN THE BOX. I RECORDED AND HAVE PROOF OF THE PACKAGE BEFORE IT WAS SENT BACK. THIS COMPANY IS FULL OF LIES AND WILL STEAL FROM YOU. THEY TRIED TO CHARGE BOTH MY FIANCÉ AND I DEBIT CARD LAST NIGHT FOR 249$ DOLLARS WE HAD TO CALL OUR BANKS FOR NEW CARDS. THIS COMPANY WILL STEAL FROM YOU. BUYER BEWARE. THEY LAUGHED ON THE PHONE AND HUNGED UP IN MY FACE WHEN I ASKED FOR MY MERCHANDISE BACK OR A REFUND. THIS COMPANY WILL STEAL FROM YOU AND TRY TO CHARGE YOUR CARD WHILE YOURE ASLEEP FOR MAKING A BAD REAL REVIEW ON THIS COMPANY.