Genuine InnovationsReviews of genuineinnovations.com

Genuine Innovations cheerfully replaced a CO2 inflator that failed after several years. The only question they asked was "what's your address?".

Great customer service. An o-ring disappeared from the charging head of my CO2 tire inflator. The company stood behind their product and their guarantee. Good company to deal with.

I don't generally give 5 star ratings because something could always be better but honestly, I don't think anything could have been here. I reached out with a problem - I couldn't get the head of my inflater to unscrew. Karyn answered immediately and sent me a new inflater (and pointed out that they are warrantied for life). 2 great reasons to keep buying them!

Excellent warranty service! After several years of owning one of genuine innovations’ CO2 inflators, it had a defect. I contacted the company by email, and they quickly responded with a replacement inflator and two extra cartridges. Great service, really appreciate it. Would use them again.

Got what was described and processed at a decent time.

Product was shipped fast and was as advertise.

The company is first class. The woman who helped me was knowledgeable, patient and took great care. I will recommend this company to anyone who is in need of great bicycle technology. Thanks very much

Genuine Innovations customer service has to be one of the top companies I have dealt with. Had a old product and went above and beyond to keep me going. Will buy from them in the future.