Rika K.
Edited
I'm very satisfied with my recent experience. Peter always reply to my questions quickly. The product I received was perfect. I definitely come back again for my next purchase. Edited I’m very disappointed with my last purchase because the sneaker which I bought was confirmed as fake by trusted 3rd party. I asked for refund, but there was no way to return or refund. Please be aware.
Response from Genuine Authentic Brand LLCApr 28, 2025
Subject: Return Required for Refund Processing Dear Rika, I hope this message finds you well. As previously communicated, the sneakers must be returned in order for us to process your refund. Although the return window of 30 days has passed, we made an exception to accept your return; however, we have yet to receive the item. Please note that a full refund can only be issued once the returned sneakers are received. Thank you for your understanding and cooperation. Warm regards, Joanne E. Customer Support Genuine Authentic Brand LLC



