Patricia N.
I haven't received the product yet
I haven't received the product yet, but the order process was not good. I would have liked to see a detailed itemization and description of what I was buying, not just a picture of the tubes.

DISCOVER GENUCEL®. INNOVATIVE SCIENCE FOR YOUNGER-LOOKING EYES. Genucel offers revolutionary natural treatments rich in skin antioxidants that nourish, moisturize, hydrate and renew radiantly youthful-looking eyes. With an A+ Rating with the Better Business Bureau, Genucel treatments, like all Chamonix® skincare, are natural products you can trust. GENUCEL PLANT STEM CELL THERAPY targets bags and puffiness with rare Swiss apple stem cells, patented plant technology, powerful peptides, and antioxidant-rich botanicals. The results are remarkable! Genucel Plant Stem Cell Therapy minimizes, reduces, smooths and dramatically diminishes the appearance of puffy under-eyes, even eye bags. So, your eyes appear bigger, smoother, more alert—and younger. For faster results, GENUCEL IMMEDIATE EFFECTS quickly smooths away the appearance of crow’s feet, fine lines, expression lines, and even deep eye area wrinkles with patented natural Relaxoderm and botanical antioxidants, with amazing results, faster than you ever imagined. And now, Genucel introduces its latest innovation: NEW! GENUCEL EYELID TREATMENT, which gives droopy eyelids a natural youthful lift. NEW Genucel® Eyelid Treatment firms, tones, and lifts the appearance of droopy eyelids, for eyes that appear tighter, brighter and more radiant. Formulated with plant-derived technology, including Meadowlactones derived from Meadowfoam seeds, a potent source of tocopherol Vitamin E, this gentle treatment, ideal for sensitive skin, lifts and firms the appearance of saggy upper eyelids so your eyes appear fresh, radiant and wide awake. And since every Genucel treatment is backed by an extraordinary 100% 60-day money back guarantee, you can shop with absolute confidence. And for more convenience, you’ll enjoy free shipping when you order on genucel.com
Genucel By Chamonix (genucel.com) has 4,217 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Patricia N.
I haven't received the product yet, but the order process was not good. I would have liked to see a detailed itemization and description of what I was buying, not just a picture of the tubes.
Maggie B.
Left me with some wonder about what was ordered and the cost, especially the discounts.
Dennis
Was easy, I've heard you product from all my favorite talk show hosts. Looking forward to using you product.
Craig J.
The pop up menu for a permanent discount was inoperable. When I reloaded the page, it disappeared. The discount was not available again throughout the checkout procedure.
jim C.
VERY EASY TO ORDER. LOOKING FORWARD TO RECEIVING AND USING THE PRODUCT!!!
David R.
I never confirmed order. I back out of page. I then received an email confirmation for the order. Trying to resolve issue now.
Response from Genucel By ChamonixDec 22, 2017
Hey David, Thanks for the review - so sorry you had an issue on www.genucel.com! I spoke with our customer service team and it seems as though they resolved your issue asap. Please let us know if there is anything else needed! Thanks again
Thomas D.
Not real keen on being forced to sign up for future orders when I haven't had any experience with any of the Genucel products on my initial order. Now upon receiving my initial order I have to be vigilant to immediately cancel what I was forced to agree to in order to take advantage of the radio offer.
Scott
Business Protocol Issues: I purchased the product on line, as a Christmas gift for someone else, only to find out that I was unknowingly placed on a "PLAN". I found out when I reviewed my order confirmation and saw the automatic 60 day renewal. Given that this was a gift, I didn't need nor did I want to be placed on a "PLAN". When calling the company, I was told that if I cancelled the "PLAN", I would be subject to higher retail prices if I ever decided to purchase from them in the future. Well I could have told them that because of the AUTO PLAN function and the threats of retail pricing, they didn't need to worry about me as a customer. The only reason that I'm giving this such a high TWO star rating was because the call center staff finally did finally cancel the plan. Good luck with your relationship with them.