Stephen
Overall I am very disappointed and …
This review supersedes my first review which it seems that I now cannot delete. Overall I feel disappointed by my experience with the Gentleman's Gazette and would not buy clothing online again, not only from this vendor but also from any other. Before explaining my feelings about the Gentleman's Gazette, let me note that the merchandise sold by this store is expensive, especially for customers living outside the United States, but of high quality, beautifully packaged and efficiently delivered. Also most of my letters were answered, either by the concierge or by Raphael himself, which I appreciated. Why then did I experience a period of unhappiness? First, I did not receive what I paid for. Some items markedly differed from how they are depicted online, both visually and in writing. For example, my cream pocket square is peach and my mid-blue square is dark navy blue. Secondly, all the initially offered remedies involve me expending time and money to correct the shop's mistakes. Thirdly, the shop is still sending me requests for an honest review even though I have asked them to please stop. I need to mention that Raphael has now kindly refunded me for the cost of the cream pocket square. He would have done so immediately had I asked, but my feeling is that it was the vendor's place to offer rather than mine to ask. I previously mentioned my concern that the shop reserves the right to edit reviews but I now understand the explanation that this provision is used to protect against homophobia and other invective.
Response from Gentleman's Gazette LLCMar 11, 2026
Dear Stephen, thanks for your thoughtful review. The pocket squares we offered were screen printed, and every batch is different in color unfortunately. We have changed our inventory receiving procedure so we double check every item for color consistency and if the color is off by too much we either do not sell it or we take new photographs. Every customer is different and we want you to be happy. Will we make mistakes? Sure, but if we do, we make it right.




