GenPKM.com is a website that provides Pokémon enthusiasts with tools that allow them to create and trade their own Pokémon automatically and instantly.
Genpkm, LLC. (genpkm.com) has 99 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
Genpkm, genpkm.com
Website
genpkm.com
Category
Gaming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 52% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
kept spamming anything traded with its website name all over it in spite of promising to change the OT to my actual one, also caught it sending Pokémon with the wrong IVs, EVs, moves, even date of obtainment. In short, DONT use this.
Response from Genpkm, LLC.Aug 14, 2026
Thank you for the honest review. We want the site to be useful to both free users and paying users. After evaluating your constructive criticism, I've decided to lift the Nickname and Auto OT limitations so that Free users can enjoy trades that come with their OT. There are a lot of other competitors that force Nickname advertising and OT advertising for free users. But, we strive to be a lot better than our competitors. Starting today, 8/14 - all free users will enjoy no advertisement nicknames and their own OT applied automatically during a trade.
As for your issue involving IVs and EVs, please read up on RNG, and use available tools such as PKHeX and Seed Finders (GitHub projects) that allow you to produce a valid Pokémon with the IVs you want.
We hope these changes will change your mind about GenPKM.com and that you'll continue to trust as the number 1 Pokémon genning website on the internet.
DG
DG
Ip Ban for nothing
I play Pokémon together with my wife and my child. I helped them create their own GenPKM accounts, but each account belongs to a different person and is used by them only.
We play from the same home and internet connection, which may have caused confusion.
surprise we are got a ban...
Response from Genpkm, LLC.Jan 5, 2026
Hello, don’t be surprised you got a ban when you are lying about your kids and wife using the site. We use a carefully thought out alt detection system that has a 100% success rate. The emails you used to sign up from were all related to your username, just changed a bit. And you also used the same device for all accounts. Please stop sending me emails and reviews about it. Our system warned you plenty of times before it banned you. So it should not come at a surprise like you suggest.
JA
Jacky
I got IP banned from GenPKM randomly
I got IP banned from GenPKM randomly.
I had traded causally.
No spamming or switching multiples accounts.
I am not trading rapidly.
Still got banned without warnings.
Sucks.
Response from Genpkm, LLC.Jan 4, 2026
Jacky, we apologize for any inconveniences caused by this. Please contact me at [email protected] with your registered email and IP address so I can resolve this matter. We recently made some new automated security updates to the site which banned some users under false positives.
MA
Mark
Really wish I could give this company 5…
Really wish I could give this company 5 stars because I enjoyed their services and was a Pogo master member for a bit. Randomly they decide to IP ban me one day and delete my account because their system detected multiple accounts created from the same IP? Tried to resolve it with customer support, but eventually got ghosted. If my issue gets resolved, or we can come to an agreement, I’ll update this review.
Response from Genpkm, LLC.Jan 4, 2026
Mark, we apologize for any inconveniences caused by this. Please contact me at [email protected] with your registered email and IP address so I can resolve this matter. We recently made some new automated security updates to the site which banned some users under false positives.
KA
Kaylee
Abusive, rude, and unprofessional staff. Offered a refund to get my IP address to ban me for a bad, but honest review. Stay FAR away from this site
For those curious, here is a screenshot of the owner's original response to me on Trustpilot: You can find it on imgur.com with the suffix "/a/FzfTyr9"
The owner responds to even moderate feedback with inflammatory responses calling you names and insulting you, while giving excuses for their rude behaviour, then they will then update their response to seem innocent as a way to gaslight you and the general public - a typical tactic used by abusers.
The unprofessionalism shown in some of the replies to one-star Trustpilot reviews is also quite off-putting. For example, a response like "Get good kid" is highly unprofessional and impolite, especially for a business trying to attract customers. Even editing their reply to me to say "Cry moar, Karen. Please do not use this site anymore🤓" while attempting to run a business is a questionable practice at best. Finally, editing their response to me again to remove aforementioned edits and act as if they did not write the quoted inflammatory messages is the icing on the cake.
I would suggest to NOT pay this company, or use the site at all, as their owner is extremely inflammatory and rude to anyone who provides any sort of moderate or negative feedback, then will attempt to gaslight you and the general public so that you will still buy their product.
After offering a refund to me in response, they went ahead and used my ticket to gain access to my IP address and ban me for leaving a bad, but honest review. Their response was in bad faith, there was no intent to offer a genuine refund, nor is there anything to "look into" because the behaviour is exhibited from the site administrator themselves. I had already cancelled my subscription and expressed distaste with the website, so the ban was simply a power move as a form of an online temper tantrum from receiving feedback of a critical nature. I was emailed prior to today, and asked to leave a review so that they could make more money, probably due to a tanking reputation, after seeing how they treat customers. The review left was not the positive one that the site administrator desired, hence the poor reaction to my review and falsifying reasons to IP ban me from the website.
The site administrator's edits to their response cite things that did not happen, as well as situations not described in my current review - again, behaviours exhibited by abusive individuals.
Stay very far away from this website, unless you choose to support administrators who abuse their customers. If so, more power to you.
Despite your edits to remove the parts that I was replying to, I'll leave my responses here regardless.
Response to the owner's reply: I was asked by you to leave a review for this website in order to gain more confidence from customers so that you'll make more money. "This is just a Pokemon game :)" is true until you make a business out of it the way you have, then proceed to talk down to your customers.
Having people of all backgrounds is great but doesn't excuse rude behaviour and doesn't bode well for a company attempting to profit off a Pokémon game the way you are. You have turned this into a company and a business - you can no longer use the excuse "it's a Pokemon game! :)" without facing any sort of repercussions.
I've reduced my review to 2 stars for the continued dismissiveness of rude behaviour as well as rudeness from the owner directly.
--
Yeah... after that inflammatory edit you made, I will be unsubscribing from this website and reducing my review to a 1 star. It's a shame, given that I was considering upgrading to a higher tier subscription.
Removing the edits and acting innocent will not get me to re-subscribe, when this is clearly exhibited abusive behaviour from you, and I do not support abusive individuals.
All in all, my suggestion to onlookers is to browse for alternative methods for the service you're seeking. There are a lot of options that are not hosted by an individual of this nature.
Response from Genpkm, LLC.Sep 24, 2025
Glad you're enjoying the site! Keep in mind we have staff from various ages and backgrounds. I’m not sure where all the quotes you’ve included are coming from. But we will look into it for you. Thank you for gaming with us!
Edit: Please send us a support ticket through our site and we will refund you your full subscription.
Edit 2: We have issued your refund, and I looked at the ticket you said was replied to "like a teenager was talking to a friend". The staff member that was helping you provided you all the answers and even provided you files for you to use. I'm not sure what more you were wanting. You even replied how grateful you were for the help. If you were dissatisfied with the answer, you should have said so, instead of coming on here and making up stories about the site. It's very unprofessional of you to make up lies because you could not get the Pokémon you wanted. For such actions, we have banned your account from our site.
HD
Honey D.
TERRIBLE
It is such a scam
Response from Genpkm, LLC.Sep 23, 2025
Not knowing and understanding how to use the website properly does not mean it's a scam. We have over 6,000 daily trades.
LF
Leison F.
Dis honest
Fake count down time for membership discountsm Illegal in many countries !
THEY RE ADDED IT! DO NOT BELIEVE IT!
Response from Genpkm, LLC.Apr 8, 2025
We appreciate all reviews and feedback, even negative ones. Thank you for providing your review. We have taken this into consideration and adjusted the membership page. We hope you like the new design :)