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Genesis Forex Funds (genesisforexfunds.com) has 115 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Education Services · Dover, Delaware
Excellent
Education Services · Dover, Delaware
Excellent
Education Services · Wilmington, Delaware
Excellent
Education Services · Wilmington, Delaware
Excellent
115 approved reviews, newest moderated first
yuu
I can't withdraw my $3,000 in profit because they won't KYC verify my documents even though I have sent them to them. I have sent emails, written to instagram, and written to chat, but no response. Is this place going out of business?
James H.
Beware: AVOID THIS COMPANY Upon earning profits on a $100k account, I paused trading to verify the pay-out process. It became apparent that conducting KYC on their website was impossible due to a persistent error message, likely intentional. Despite reaching out via email and website messaging, I received no response, indicating suspicious activity. I will be now initiating a chargeback through my bank for the challenge fee. Update 16/04/2024: After notifying my bank and leveraging Visa Law, the chargeback proved successful. I urge anyone who has fallen victim to this scam company to reach out to their bank and initiate a chargeback, clearly stating that you are a victim of fraud and that the company in question is engaging in deceitful practices. Providing evidence such as Trustpilot reviews and screenshots of all correspondence sent, along with highlighting the lack of responses, can bolster your case. Additionally, this measure should ideally disable their payment terminal, halting any future card transactions with potential victims and hopefully a criminal charge.
adam
Terrible!!! DONT NOT BUY FROM THEM. Id give no stars if I could.
Nasir
unresponsive customer service, promised me an account reset but won’t respond to my messages… service promised has not been delivered terrible experience and time wasters, refusing to pay people…
mahmoud S.
Attention!! this firm is a big scammer.they don't payout the profits and they don't respond on live chat on profitable accounts dont WASTE your time and mony on this BAAAD firm
Saj
Such a bad company..ive had a payment request denied for 3kon my one 200k account and i had one approved on my other 200k funded for 500 dollars and its been a month and still nothing..scam company dont ever use them and let them go bust! They dont deserve to be trading at all..fuckim bullshyt company hope they all rot in hell!
Tom B.
I requested a pay out on the 8th of this month, its now the 27th and still haven't seen anything come of it, even tho its been approved. they are terrible at replying and blame everything on being backlogged. SCAM company stay well away and don't give these people your money because you will see no return
Mohammed
Guys guys guys DO NOT WASTE YOUR HARD EARNED MONEY ON THIS NONSENSE! They do NOT payout! They will reply back to your messages when they realise your frustration is at peak by giving false promises, but at the end your back to square one chasing ghosts maybe I don’t know! They don’t have a team, they mention team to obviously look professional which all typical scammers would do. Go for prop firms that have been in the industry for longer and more reputable and please don’t waste your money on this! Just looking out for you dear traders.