GenDatabase LLCWe are South Africa's biggest online Genealogy Research service, offering members access to Online South African Genealogy records.
GenDatabase LLC (gendatabase.com) has 27 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Tristan D.
I successfully paid for a subscription, but the site doesn’t let me access the services. There doesn’t appear to be any direct contact information for customer support. Very disappointing.
Response from GenDatabase LLCAug 7, 2024
Hello Tristan, I apologize for the delay. Please see our reply to you support ticket. Your subscription has been activated and you are free to log into your account.
Pauline W.
Would love to contact yvonne..my email been contacting since gendata started..never rcvd answer ever.. Kindly send me a copy of u sending me a reply to any of my queries..plse chk b4 u dare presume that i rcvd past notices..kindly refer this email to the head
Response from GenDatabase LLCJun 1, 2024
Dear Pauline. Please note, as we have informed you before, that Gendatabase cannot provide free access to members as we have to pay for searches conducted by members. Perhaps Gendatabase is not the correct service for your needs and affordability and you may need to consider free online services like FamilySearch or Geni. The GenDatabase Team
