GemnationReviews of gemnation.com

Selling through gogroupie. Gem Nation avoid, impossible to send returns his and her mystery £14.99 - item value £5.00. Temu junk and you only get back a 1/3 what you paid. 4 Selected items put into an envelope.

Stupidly bought a Wowcher deal: Premium / For Her: A premium tier mystery product from GemNations OR redeem towards another available deal Now £17.99 Received a tatty travel jewellery case and 2 pairs of studs. Complained to wowcher who said to contact them - of course they said this: Dear customer, Thank you for your email. I understand the travel bag, there are also 2pc jewellery from Gemnations which worth more than £10. We appreciate your understanding of the case. so wowcher washed their hands of it and so have Gemnation!! wont be using either again! Steer clear unless you want to be disappointed and ripped and fobbed off

Did a wow her deal and they sent a random item not what was advertised. Wowcher refunded, Gemnations were a waste of time

Scam artists. Bought via Wowcher (my bad!) received a piece of tat jewellery that their fake website was worth £59.99. If I'd paid a £1 for it on Shein it'd be too much to pay. Refused a refund despite it being an obvious scam. So contacting bank to chargeback.

They made false claims on WOWCHER by offering mystery box where every customer gets assorted items including selfridges vouchers, perfumes , watches, jewellery from luxury brands like Chanel, Michael Kors, Gucci, gemnations jewellery etc.(Via a Lucky Draw!) After buying them all I received was a gemnations brand pendant and earrings. On asking for refund time and again, customer executives couldn't give me a proper answer except for offering exchange of non luxury items which are again their inhouse brands. Beware of their false claims strategy used on selling mystery boxes. They flashed all high Luxury brand names and sent people cheap items instead.

This is the worst experience I have ever had. 90% of the watches they advertised are not available, I had to call the 30 times to get an answer and when I asked for an invoice they told me that they need to wait for risk assessment. Imagine that, I was the one sending money to a company I have never done business before and they had risk assessment .

Poor service. Selling defective product. No punishment or consequence from host Web site. Bad!

I, more precisely, was a regular customer. I bought 4 watches, but once I bought a Perrelet (Daily Deals) watch from them. The watch was not new, but with scratches and scuffs on the case. They refused to refund anything when writing a claim on PayPal, although all the photos were provided. Horrible service. I do not recommend and will never appeal again.