GemIQ - HeadquartersReviews of gemiq.com

Fantastic service and great product

Great service, great price. They won't finish the job until you are pleased, and the photos come out looking very professional.

During this pandemic I had to come up with new ways to do business and the Gem Lightbox caught my attention. I did some research and was quickly sold on the quality of not only the lightbox, but also Picup Medias customer service. They were patient and answered all of my questions. Received the box in a timely manner and the rest will soon be history. The quality is way above what I expected, the lightbox and the app are extremely easy to use! (I had high expectations due to price too) One thing I recommend to Picup Media is having some sort of cover come with the box. A simple cloth cover that slips on and off from the top will prevent a lot of dust from getting in which means less cleaning and less re taking pictures because of specs of dust naked eye doesn't catch the first time around. Thank for listening, its am amazing product!

Picup media is very cutting edge and unparalleled. We would highly recommend them for all jewelry video needs! They sent us two replacement parts free of charge and we greatly appreciate their customer service. They have enabled our company to grow greatly through their gem lightbox that takes 360 deg videos from a smart phone.

Excellent equipment and service !

Hello Jay and everyone from Picup Media, I want to follow up on all the incredible help you did for me and my company! Just a little background.. I had taken advantage of our quarantine time to take a few pictures with my new Gem Lightbox! I took some amazing photos and so excited to upload them to my website and social media! All of a sudden my phone decides to update in the middle of the night and in the morning the app stopped working!! I tried so many techniques to try to get it opened up and I had no idea what to do... I couldn't uninstall and reinstall the app. That would mean I would loose all the photos I dedicated so much time working on... over 500 photos! Picup media team came in a saved the day. They helped me back up the photos before have to reinstall the app and it worked! They saved me and anytime I needed help and advise they have been there and I couldn't thank them enough. SO ONCE MORE, thanks for the great product and endless support!

A truly wonderful and utterly simple piece of equipment for taking beautiful pictures or videos of your jewellery. The team is always there to support you too!

Thank you so much for great service - good discount and fast delivery. GemLightbox is very unique machine and easy to operate. Safe you a lot of time and money