Chilly F.
Love this camera
Love this camera Extremely easy to use And excellent customer service.
Response from GemIQ - HeadquartersNov 20, 2024
Thank you for your great feedback!
GemIQ is a jewelry technology company providing purpose-built jewelry photography equipment and AI-powered software for jewelers, diamond dealers and gemstone professionals.Our range helps jewelry businesses capture professional product photos, videos, 360° content and detailed diamond and gemstone imagery in-house. The GemIQ workflow also supports AI editing, product descriptions, branded customer sharing and direct Shopify publishing, helping jewelers move more efficiently from capture to sale.GemIQ products include GemLightbox Max, GemLightbox Mini, GemLightbox Macro, GemCam Pro, GemSparkle and GemStudio. From portable smartphone jewelry photography and everyday counter captures to high-volume studio production and precision macro imaging, each product is designed for a different jewelry workflow.GemIQ is used by more than 20,000 jewelry professionals across 100+ countries, including independent jewelers, retailers, wholesalers, manufacturers, workshops, diamond dealers and gemstone businesses.
GemIQ - Headquarters (gemiq.com) has 295 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Chilly F.
Love this camera Extremely easy to use And excellent customer service.
Response from GemIQ - HeadquartersNov 20, 2024
Thank you for your great feedback!
Arvind V.
Easy to use, great results, fair price. Good customer service. Arvind Vora, sde.no
Response from GemIQ - HeadquartersNov 20, 2024
Thank you, Arvind! We're so glad to hear you're happy with the ease of use, results, and customer service. We truly appreciate your feedback! 😊
ONG
Very helpful, the problem got resolved! Thankyou!
Response from GemIQ - HeadquartersNov 20, 2024
Hi Ong, thank you for your feedback! We're glad to hear the issue was resolved. We appreciate your support! 😊
David
Great service and very accommodating
Response from GemIQ - HeadquartersNov 20, 2024
Thank you for your kind words, David!
Anita
Very happy with the after sales service and advice and expertise of the team at Pickup Media.
Response from GemIQ - HeadquartersNov 20, 2024
Thank you, Anita! We're so glad to hear you're happy with our after-sales service and the team's expertise. We truly appreciate your feedback! 😊
BL
The only photo lightbox that you will ever need, and it just keeps getting better with all the new accessories!
Response from GemIQ - HeadquartersNov 20, 2024
Hi BL, thank you for your awesome feedback! We're thrilled to hear you’re enjoying the GemLightbox and all the new accessories. We appreciate your support! 😊
jim G.
I've had the "Box" about a year and a half. The first photo generated a sale (and paid for the box!). I'm extremely happy with the unit, I use it many times a day to assist with illustration projects, stone and finished jewelry sales as well as in process shots to pass on to clients. I come from a pro shooting background so I have a pretty good sense of how an image needs to communicate... This does the job ! Thanks for developing a truly useful product. Jim Grahl, J.Grahl Design
Response from GemIQ - HeadquartersNov 20, 2024
Thank you, Jim! We're thrilled to hear that the GemLightbox has been such a valuable tool for your business and that it paid for itself right away. We truly appreciate your feedback and are glad it meets your professional standards! 😊
Ken H.
The Gem Light Box is a very good product
Response from GemIQ - HeadquartersNov 20, 2024
Thank you, Ken! We're so glad to hear you’re happy with the GemLightbox. We appreciate your feedback! 😊