GemIQ - HeadquartersReviews of gemiq.com

Jocelyn was very helpful and resolved my issue.

We are overall very satisfied with the GemLightbox and GemCam and use them regularly. Both products have significantly improved our workflow and enhanced the quality of our images. The integration with GemHub is seamless, and we appreciate that it is continuously being improved. Our team finds these tools incredibly user-friendly and efficient. The videos we produce with them have also been a huge hit with our customers, who are consistently impressed by the professional quality. The only limitation we’ve encountered is that the devices are not suitable for very large items, as the GemCam has a focal range of 5–10 cm (2–4 in). Despite this, they are excellent tools for capturing professional-grade images and videos of smaller objects. Highly recommended for anyone in need of high-quality photography and videography!

I received a call from the support team at the day / time agreed. The support agent was very friendly and helpful and showed me good tipps to take great pictures with the GemCam and the GemLightBoxPro, even with bigger items. Good value in a very short time :-D

Great customer service and quick response from Charles. I have had to reach out to Picup Media a few times with questions and they are quick to respond via live chat or phone call, not just and automated reply. We still have a pending issue, but it has been taken seriously and I should get a resolution soon.

GemLightBox is an exceptional product that is invaluable to us. I would highly recommend it. The Pickup Media team are kind, knowledgable and extremely helpful. A really great company to deal with. Special thanks to Jocelyn who has been so helpful!

Great products! I’m using the GemCam and the GemLightBox for my jewelry and gemstones business. With these I can make stunning photos and videos. The AI retouches are very good. When I needed support, they acted really fast and were perfectly effective. I really do recommend these products.

The Gemligth box is a great product which makes it easy to take photos or videos of the product. It is easy to handle and the photos and videos can be used immediately without editing anything. Also the service and following up of Picup Media is fast and helpful with any question you might have

I have been a customer for a long time and have bought practically all of their products! The new Gemlightpro and GemCam in particular are great products that save me a lot of time and also produce good quality images!