Michael
Gelatide--charged $555 for 18 bottles, got full refund from Visa's frausd/dispute department.
I ordered bottles of Gelatide (from the company) that were supposedly at a total price $30. They sent me 18 bottles and charged $555 to my Visa card. Fortunately, I filed a dispute with Visa's fraud department, and Visa resolved the dispute in my favor and refunded the total amount (only nine days after I placed the order). So if you have a problem with a refund, I recommend that you contact you credit card's fraud/dispute department for a resolution instead of trying to work with the company. According to Visa, I"m not required to return the bottles, inasmuch as my dispute has been resolved and my account has been credited with the full amount I was charged.




