GEICOReviews of geicocarinsurance.com

On May 28, 2026, GEICO Auto Insurance processed two identical charges of $256.86 against my debit card. Both charges are clearly visible on my bank statement as pending transactions sitting side by side. When I contacted GEICO to report the duplicate, I was told their system only showed one charge (in which i called back a day later to be told to submit documentation because they see the duplicate charge). No case was opened, no investigation was started, and nothing was done to release the duplicate hold from my account. This one billing error wiped out my entire available balance and caused a cascade of financial harm. A scheduled merchant payment declined as a result. I was left without my vehicle. I had no money and work the following Monday. I left the situation embarrassed and in tears. With no resolution from GEICO I was forced to contact my mother for emergency financial assistance. The unexpected expense caused her bank account to overdraft resulting in a $34 overdraft fee, a direct and documented financial loss caused entirely by GEICO's billing error. GEICO says 'It feels good to GEICO.' It did not feel good when their duplicate charge destroyed my available balance, left me without my car, and created a financial ripple effect that hurt my mother too.

After being with Geico for many years, after my car was totaled by another car, Geico showed zero compassion or concern for my situation. They decided to total my car even though the inside was just fine. They used a third party company to evaluate the cost, who used three ridiculous comparisons that were extremely low and then gave me the cash value for the car. Upon my Comparison, found many cars of the same as mine, which were5 to 10K more than what they gave me. The agent didn't even call me back until two days later. Horrible company to work with. We will be changing our insurance.

I had Geico for years and after about 5 years they were charging me $275 for full coverage insurance on my pickup truck. I just decided to shop around and see what was out there and progressive gave me the same deal for $140. I just wanted to put this out there so people know to shop around and don't trust Geico

We switched from Progressive and really regret it. Geico is part of the oligarchy class now, Berkshire Hathaway, technically called a "conglomerate", meaning they own many other companies, they consider it "passive income", because if you own a lot of companies, you don't have to do much. The money just keeps rolling in-- as long as the money keeps coming in, they literally do not care about anything else. PASSIVE being a generous term. Their lack of concern, customer service, can have massive effects on your life. They insure everything you need in your life, that you can lose if there is an accident, if they are incompetent or uncaring. What they care about is yachts, that you are now paying for. Move on.

Gieco is a Horrible company, Beware of ever "working with" this company. Don't let them record anything, what you say WILL be used against you!! Purchase Dashcams before it is too late! I had one of their subscribers blew a stop sign and hit me with the side of its car while it was rolling through the turn on two wheels and they somehow determined that it was "my fault". This is the kind of "adjusting" that causes the problems with our insurance system. People waste in time and money on obvious cause and effect.

GEICO handled my claim in the worst possible way and I canceled them immediately after finding much better (and cheaper) rates elsewhere.July 4, 2025 low-speed parking lot accident — no visible damage to either car. GEICO initially closed my claim at 0% my fault in July 2025. Then in October they reopened it and shifted liability to 50-50 based on the other driver's (Glenda Braun) accusation that she saw the Lowe's surveillance video — which was impossible without a subpoena. GEICO themselves tried to get the video in October and were denied without one (per their own declaration), yet they still relied on her unverified claim to reopen and change the liability. Their subpoena attempt was way too late (Jan 2026).They also relied on a tampered photo (metadata shows it was created Nov 6, 2025 — months after the accident), sent blank PDFs as "vehicle photos," never provided a repair estimate after 6 months, and ignored basic physics (low-speed <3 mph impact can't cause the claimed frame damage).This unfair handling caused me financial harm (surcharge) and emotional distress (worsened GAD). I'm now pursuing a bad faith lawsuit. GEICO does not treat customers fairly — avoid them at all costs.

After being solicited persistently for over a year to return to GEICO, I chose to give them another opportunity by binding a policy and paying the premium in full. Disappointingly, less than a month into the term, I received a cancellation notice requiring "PROOF OF OWNERSHIP" for vehicles GEICO had previously insured for over five years. ​Despite providing the requested registration documentation two days prior to the deadline, my policy was cancelled on Christmas Eve (12/24/25). Upon following up, I was informed that the documentation had simply not been reviewed. This level of inefficiency and disregard for customer retention is unacceptable. They are quick to take your payment but even quicker to drop your coverage due to their own internal delays. I will no longer be doing business with this company and strongly advise others to look elsewhere for reliable coverage !

Recently was involved in car accident. Phone center employees were of no assistance. I was told I was at fault but no reason given. It was impossible to get anyone to explain the fault was providers erroneous and conflicting information. Only after filing complaint with TDI did I get a phone call returned.