Geeks on SiteReviews of geeksonsite.com

Very helpful

I have been trying to have this problem resolved for a number of weeks. Chris has done a great job as I think the problem is finally resolved! Bob Guman

Geeks onsite once again saved my life with one phone call. Out of nowhere my mouse stopped working ... they uninstalled and reinstalled my mouse driver software and immediately fixed the problem . I love Geeks On Site!

I APPRECIATE HAVINGTHE PEACE OF MIND THAT VIRUSES, ETC. ARE DETECTED AND REMOVED.

great experience and fast

The customer service is great. Everyone is very professional and helpful. This is a great company.

I like Geeks On Site. They are always there when I have a problem and very helpful. I thank the Security Team very much for there help

I am lowering my rating to 1 star due to a severe breach of trust, incompetence, and a total lack of communication regarding a critical network security issue. I hired this company to eliminate a persistent spyware problem on my network. As part of our security upgrade, we installed a new ISP router and invested in a Firewalla router. The first technician sent to our home, Ryan, was entirely unprofessional. He spent the visit explaining how tired he was because he works 3 to 4 other jobs, and boasted about credentials from MIT and affiliations with the "OPSec anonymous hacker group" and "capture the flag" events. Unsurprisingly, he failed to resolve the issue. After reaching out to a supervisor, a second technician named Bruno remoted into our system. A customer service agent confirmed that Bruno found and cleared out "remaining malware and adware." I was promised a detailed report of Bruno's findings. I have repeatedly emphasized the urgency of receiving this report. I have been a victim of ongoing identity theft and network harassment for over four years, and this report is crucial evidence needed by my investigator. Despite the high stakes, the company has completely ignored my requests and failed to deliver the documentation. To make matters worse, since their intervention, my security has been further compromised: my email account's 2-factor authentication (2FA) security key was bypassed/stolen, and my authenticator app has been rendered useless and cannot be changed. This company clearly does not know how to handle a compromised network. They failed to secure my system, failed to provide critical documentation, and left my network more vulnerable than before. Avoid them at all costs.