Rene B.
Payment was delayed
Payment was delayed by couple of days and support explained but I expected more faster processing!
GC Primo is an online gift card exchange platform that helps customers convert unwanted gift cards into cash through a secure and streamlined verification process.Our platform supports gift cards from many popular retailers and provides multiple payout options, including PayPal, Zelle, Bitcoin, Cash App, and bank-supported payment methods where available.At GC Primo, we focus on:Fast gift card verificationSecure transaction processingMultiple payout optionsTransparent status trackingDedicated customer supportOur mission is simple: make selling unwanted gift cards safe, convenient, and accessible for everyone.
Gcprimo (gcprimo.com) has 132 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Investments & Wealth · Conyers, Georgia
Excellent

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Showing 7 reviews with 3 stars · Clear filters
Rene B.
Payment was delayed by couple of days and support explained but I expected more faster processing!
Brad
The service is legitimate and I got paid, but the approval process took a few days. Not a bad experience overall.
Michelle B.
Well to be completely honest I have been waiting 11 days and 14 hrs and finally I received my payment so if you're willing to wait for the verification you will get paid for your gift card so sometimes the verification takes longer than what it states but that's okay because they did really pay me this morning. I gsve 3 stars because of the lenth of time it took to get paid and the customer support sucks and could have been better. Thanks gcprimo
Response from GcprimoJul 3, 2026
UPDATE : PAID We've reviewed your transaction for reference PRIMO-1E23AF-5917 We understand that waiting for a payment can be frustrating. While many transactions are completed much sooner, some gift cards require additional vendor verification before payment can be released, which can result in longer processing times. We're pleased to confirm that your payment has been successfully processed via PayPal. We process payments for approved transactions once the verification process is complete, and your transaction has now been completed as promised. If you've received your payment, we'd appreciate it if you would consider updating your review to reflect the final outcome.
James B.
I’ve been waiting for 8 days now, my balance has been taken off my gift card, and I’ve not received any money. The only time I’ve talked to a real person is when I emailed them, got the same exact answer twice now, saying the payments team would review my submission. If anything changes I’ll edit my review but I definitely would not use this platform to sell a gift card. Edit: The following day after I posted this review, I did indeed receive my money, so overall that’s all I wanted, could have been faster with a little better communication, they did pay though!
Response from GcprimoJul 1, 2026
UPDATE : PAID We've reviewed your transaction for reference PRIMO-6F800E-DAFA. We process gift card transactions in batches, and in some cases vendor approvals take longer than expected, which can result in delays. While many cards are completed much sooner, every approved transaction is processed once verification is complete. We're pleased to confirm that your payment has now been successfully completed via Cash App. We understand the delay was frustrating and appreciate your patience throughout the process. If you've received your payment, we'd be grateful if you would consider updating your review to reflect the final resolution.
Cardinal T.
I think the biggest improvement would be the live chat. Email support get back to me but I waited quite a while hoping to speak with someone through chat. Thankfully, the payout still precessed which is what matter most.
Daniel P.
I picked the company bc they said most same day sometimes 14 hours start to finish. Im pushing 4 days now. They habe been on point about responding, but not giving much in the way of info. They definitely got my money the same day, but I haven't been paid even as of yet. The only reason I took a thirty dollar lots on the gift card was because I needed the money then. Yeah, I could have just went to Home Depot and bottomed wood and sold it for more, then they're gonna give me if they pay me. When they pay me but supply and demand I understand how it works. I need it now you got me over a barrel. But this should be a little bit more transparent. That sometimes these things take up to 7 business days, cause if I had read that written in the same size that I read most or finished or to finish in 14 hours. If under that in the same type, it would have said, but some take 7 business days. I wouldn't have done it. **edit** I did get my payout, they were extremely cordial and sent the agreed upon price. While it did take longer than I wanted, I will say that they were very responsive and never made me feel ignored. Changing my star rate to a three. They fulfilled their end of the bargain. Even though it wasn't on my preferred time schedule, they did pay the agreed upon price.
Response from GcprimoJun 21, 2026
Thank you for sharing your experience. We understand your frustration and appreciate your feedback. While we advertise that most eligible transactions are completed the same day or within approximately 14 hours we also clearly state throughout our website and submission process that some transactions require additional verification and may take longer depending on the card and verification requirements. Your transaction required additional processing and we are pleased to confirm that your payment has now been successfully processed. We understand that timing was important in your situation and we are sorry the extended verification did not meet your expectations. Your feedback regarding the visibility of our processing time information is valuable and we will continue looking for ways to make those expectations even clearer for future customers. Thank you for your patience and for giving GC Primo the opportunity to serve you.
Leo K.
The payout came through, which is the most important thing. I do think communication could be improved because there were long periods where nothing seemed to be happening.... that said, i did receive payment and the quoted amount matched what I accepted.