GC Primo is an online gift card exchange platform that helps customers convert unwanted gift cards into cash through a secure and streamlined verification process.Our platform supports gift cards from many popular retailers and provides multiple payout options, including PayPal, Zelle, Bitcoin, Cash App, and bank-supported payment methods where available.At GC Primo, we focus on:Fast gift card verificationSecure transaction processingMultiple payout optionsTransparent status trackingDedicated customer supportOur mission is simple: make selling unwanted gift cards safe, convenient, and accessible for everyone.
Gcprimo (gcprimo.com) has 132 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
gcprimo.com
Website
gcprimo.com
Category
Investments & Wealth
Location
Atlanta, Georgia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 48% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Complete Scam Submitted A $84.80 Macys Card They Took My Money Almost Immediately Checked My Card Yesterday Money Gone Still Says Processing So My Money Shouldn’t Be Gone & If So Should’ve Been Paid Mind You I Submitted On The 16th Do Not Use Them They Will Take Your Money & Not Send Payment PRIMO-79557E-276D
Response from GcprimoJun 25, 2026
We've reviewed your transaction PRIMO-79557E-276D.
All payments are processed based on our vendor's approval process. While many transactions are completed much sooner, some gift cards require additional verification before payment can be released. This processing timeframe is outlined on our website.
Your verification has now been completed, and your payment has been processed via PayPal Goods & Services.
We understand the delay was frustrating, but we do pay all approved transactions once vendor approval is received. We kindly ask that you check your PayPal account, and if everything has been received, we would appreciate you considering updating your review to reflect the final outcome.
Thank you for your patience.
ED
Eugene D.
Sold 2 gift cards been 3 days have not…
Sold 2 gift cards been 3 days have not heard anything they are a scam A.i run around Justin Cooper is scam artist.
Response from GcprimoJun 23, 2026
We're sorry you feel that way, but we'd like to clarify the situation.
Your transaction with reference PRIMO-42BB9E-8D24 has been completed, and your payment was successfully sent via Cash App.
We pay all valid customer submissions. While many transactions are completed much sooner, some gift cards require additional vendor verification, which can take **more than 7 business days** before payment is released. This processing time is communicated on our website.
We appreciate your patience throughout the process and thank you for using our service.
DB
Daniel B.
My documented Target gift card submission is still unresolved after 20+ hours
My documented Target gift card submission is still unresolved after 20+ hours
This review is based only on my personal experience with GCPrimo.
Reference: PRIMO-4242EC-4AF1
I submitted a $50 Target e-gift card. GCPrimo requested the receipt and documentation, and I provided what they asked for. Their own tracker showed the card was received, the receipt was provided, and the payment method was Zelle.
Their tracker also states typical processing is under 8 hours. My submission sat for over 20 hours still showing Received / In progress
This was not a random or undocumented card. It was a legitimate, brand-new Target e-gift card redeemed directly through Zyn Rewards. I have documentation from Zyn, Target, GCPrimo’s tracker, chat, and email.
This card also represents real time and money. Zyn points are earned 15 points per can, and this redemption came from nearly 3,000 points, which is roughly 200 cans worth of purchases. This was not some questionable gift card from an unknown source.
The issue in my case is simple: GCPrimo accepted the card information, I no longer had usable access to the card value, and I still did not receive the Zelle payout.
After waiting about 5 hours for a documented card submission that should have been straightforward, I went to Target late last night to try using the gift card myself because I needed food. The card did not work. I had to leave embarrassed, frustrated, and hungry because the card value I was relying on was no longer usable to me, and the payout still had not arrived.
I also spoke with support earlier in the process. Later, when I reached out through the main support line, the response was essentially that they do not work on Sundays and would get back to me tomorrow. For a service that accepts online gift card submissions and advertises same-day / under-8-hour processing, that was a very weak response to what had become a serious problem for me.
I cannot speak for anyone else’s experience. I can only speak for mine. In my case, I submitted a fully documented Target e-gift card, provided the receipt when asked, waited far beyond the posted processing window, and was left without the card value or the payout.
What should have been a simple $50 transaction turned into a stressful, unresolved problem.
I am still waiting for GCPrimo to make this right.
Update:
GCPrimo did eventually send the $46 Zelle payout, and their tracker now shows the submission as paid.
To be fair, they did pay the quoted amount.
However, the payment came approximately 33 hours after submission, which was far outside the under-8-hour processing window shown on their own tracker. My concern still stands because this was a fully documented, standard Target e-gift card submission with the receipt and supporting documentation provided when requested.
This should have been one of the simplest types of submissions to verify and process. Instead, it took well over a day, and during that time I did not have usable access to the card value or the payout.
So yes, GCPrimo eventually paid. But in my experience, the process took far too long for a documented card submission, and the delay caused far more stress and disruption than a $50 transaction ever should have caused.
Response from GcprimoJun 22, 2026
We're pleased to let you know that your payment for reference PRIMO-4242EC-4AF1 has been successfully sent via Zelle.Thank you for choosing our service. If you have any questions or need further assistance, feel free to contact us
SO
Sonny
DEFINITELY GOT SCAMMED
LETS GET THIS SITE SHUT DOWN! DEFINITELY GOT SCAMMED! I submitted my hundred dollar Visa gift card to this site and it is supposed to cash you out for it within eight hours. It’s been well over 24 hours and my status has not moved. I just woke up this morning and decided to check the status again and I still have no status update. Something told me to check the balance on my card. When I went to check the balance on my card, I had $.16 left. This site/company used my gift card for two purchases at target. I will be contacting my local authorities and will be spreading awareness on this site as a scam. What they did to me is a theft, and I am going to see to it that I get representation and press charges as such. I have already disputed the charge with vanilla visa and we will see what happens from there, but I will be going to my local authorities first thing in the morning to make a police report on this Justin Cooper individual on behalf of this site/company.
Response from GcprimoJun 21, 2026
Update : We're pleased to let you know that your payment for reference PRIMO-A8ED29-5F53 has been sent successfully via PayPal, Thank you for choosing our service. If you have any questions, please don't hesitate to contact us.
We understand your frustration, but we want to correct a few points.
Not all payments are processed the same day. While many transactions are completed within hours, some require additional verification by our vendors before payment can be released. This is clearly stated on our website, along with the fact that processing times can vary depending on the card and verification requirements.
Your card is currently awaiting vendor approval. Until that approval is received, we cannot issue payment. We also do not process transactions on Sundays, so processing resumes on the next business day.
If you choose to leave a review or take any other action, that is entirely your decision. We operate in accordance with our published terms and follow our verification procedures for every transaction. Once vendor approval is received, your payment will be processed accordingly.
We wish you all the best.
MP
Mallori P.
This company is a scam
To your last reply: Then fix the amount promised and make it possible to actually talk to someone instead of giving them the run around.
This company is a scam. They stole my gift card, I have contacted the support email and the ai chat several times and nothing gets resolved. I just want my money or gift card back but there isn't a real person to talk to. The number on the site is a non working number. Total scam
Edit: I would like to add that when I reached out just shortly after submitting I asked to cancel my order since there was an issue while uploading my receipt for higher payout or to fix the error since I sent the receipt to the ai chat and was assured that one of the two would happen, but with the lack of communication with the company and it taking me leaving a shitty review for you to finally approve the wrong amount I still very dissatisfied even though you panicked and approved the gift card payout suddenly after the review and before responding.
Response from GcprimoJun 20, 2026
EDIT : There was never any reason for us to panic.
We follow the same review and payout process for every submission, regardless of whether a customer leaves a review or not. Your payout was processed only after our vendor completed the required validation and approval, exactly as our process requires.
The amount you received was the amount you agreed to at the time of submission. We cannot change payout amounts after a submission has been created simply because additional information is provided later.
Whether there are no reviews or a hundred reviews, our process remains the same: review, vendor approval, then payout. We do not bypass or rush this process.
We respectfully disagree with your review.
Your submission was reviewed, successfully approved, and the payout was processed through Zelle after the verification process was completed.
As clearly stated on our website, not every gift card submission is completed on the same day. While many are processed quickly, some require additional review and may take up to 3 business days, and in certain cases up to 7 business days, depending on the validation requirements.
We understand the waiting period can be frustrating, but your transaction was completed after the review process.
SB
Sifu Bruce M.
SCAMMERS!! My situation falls right in line with…
*PLEASE SHARE ANY CONTACT INFO FOR THIS POS COMPANY!
My situation falls right in line with reviews I've read! I submitted info on 16 June. I continue to send emails & text their Ai bot, etc
I JUST WANT MY $ BACK!
Some guy named Justin Cooper keeps giving me the runaround. Said have everything done in few hours & now it's been 2 days! No efforts in replying to my dozen emails etc
I have certain folks & actions on standby. So, if I dont get my funds returned no later than 4pm cst
I'm gonna take immediate action.
**UPDATE**
If anything, I am a fair man. So, I'm compelled to mention that, GC PRIMO finally funded transaction. I'm not going to continue with the back-forth however, I'm sticking to my reviews & my statements germane to what I've been told by them throughout this matter. I don't care as to what actually convinced them to "make good." I'm simply content with their follow-through.
Response from GcprimoJun 20, 2026
We understand your frustration with the waiting period.
However, we'd like to clarify that your transaction has already been reviewed, approved, and the payout has been successfully processed through Cash App from our side.
As stated on our website, not every submission is completed on the same day. Some transactions require additional verification before a payout can be issued.
We kindly ask you to check your Cash App account and update your review to reflect the final outcome of your transaction.
KE
Kevin
This site is just GC Circle which was…
This site is just GC Circle which was shut down recently for stealing money from people’s gift cards. I gave Primos chatbot my GC Circle submission code and it pulled up a all my submission information from the card! Then the AI tried to play dumb like he was the one that told me it was not their number 🤣🤣🤣🤣🤣🤣🤣
Response from GcprimoJun 19, 2026
Thank you for bringing this to our attention.
First, we'd like to clarify that GC Primo is not affiliated with GC Circle or any other gift card company. We operate completely independently.
Regarding the AI chatbot, AI systems can occasionally misunderstand or misinterpret user inputs or reference numbers. After reviewing your feedback, we tested the chatbot again and confirmed that it is currently working as expected.
We genuinely appreciate you pointing this out, as feedback like yours helps us continue improving the experience for everyone.
DJ
Domonique J.
Scam scam scam broke asses lol
Scam scam scam broke asses lol. They don’t pay people their money they’re probably piss poor.
Response from GcprimoJun 18, 2026
We reviewed your transaction and can confirm that the payout was successfully processed through Cash App from our side.
It's disappointing to see this review when our records show the payment has already been sent. We kindly ask that you cross-check your Cash App account, including your activity and pending transactions.
