Jane D.
I’m having an issue with their service.
I’m getting an error when trying to cash out that says “ The GCOW services are currently unavailable at this time.” I’ve tried to contact their support email asking when their service will be available and was told “We don’t have your email on file so we cannot help you.” The time between sending that message and receiving that replay was less than 5 minutes apart. Update: 4 hours later I've received this message from their support team: "I am banning you and all or any of your accounts from our system for leaving us a one star review. The reason why cashouts are not working is because the platform you used to sell your skins needs to refill their account with us. For being a dumb dick I will make sure to not allow any cashouts out of your account" Changed my review from 1 to 2 stars for answering my question after the fact, but the profanity was uncalled for, I only needed to know why their provided service wasn't working as advertised. since I wasent getting any response from the "platform that i sold skins on" wouldn't reply as well. Update 2: it’s August of next year and they’re trying to remove negative reviews.