GCB TransportReviews of gcbtransport.com

Response from GCB TransportJul 10, 2026

We take this allegation seriously, but it’s entirely unfounded. We have no record of this person, vehicle, or any threat. As a longstanding, registered business, we do not engage in such behavior. Technical issues can delay service, but we never threaten or steal. Trustpilot, we request a review of such unverified claims. If baseless accusations stand, it deters businesses from trusting the platform. Fairness is key for all.

Response from GCB TransportJul 10, 2026

Dear Dan, we sincerely apologize for the poor communication you experienced. Unfortunately, the team member handling your load fell ill and was on medication that caused drowsiness. He didn’t escalate the booking to another colleague in time, which led to the delay. While the price was not altered, we fully acknowledge our communication lapse and take responsibility. We value our customers and are committed to ensuring this does not happen again. We appreciate your feedback and are sorry for the inconvenience caused.

Response from GCB TransportJul 10, 2026

Dear Kelly, we apologize for the frustration. The issue arose due to a sudden market fluctuation in fuel prices, which impacted the entire industry. Our initial $430 quote was always an estimate, as rates depend on real-time market conditions. The drastic fuel spike meant that verified, reputable carriers increased their rates. We delayed communication as we were actively seeking lower options for you. However, in such fluctuations, final rates are set when carriers accept the load. While we understand the frustration, our aim was to ensure a reliable and safe transport. We regret the delay and the unexpected increase, but it was due to market forces, not any bad intent.

Response from GCB TransportJul 10, 2026

This is a serious accusation, but let’s clarify how our process works. Our drivers do not leave a vehicle without handing it directly to someone, and the recipient confirms by signing after checking the vehicle. We also take photos before pickup and after delivery to document condition. If personal items were truly inside, they would have been noted upfront. No such claim was made at the time. If any real loss had occurred, a legitimate insurance claim or evidence would follow, which did not happen. Instead, we see an unsubstantiated review with no order ID, no real name, and no prior complaint or communication. It seems frustration has turned into a baseless accusation. We maintain strict procedures and professionalism at all times.