Herbert C.
Ordered a week ago and still have not…
Ordered a week ago and still have not received the product.
Response from Golden Bloom WellnessJun 27, 2023
Hi Herbert, We are sorry you haven't received your product yet. We ship orders the same or the next day free of charge. We currently don't offer expedited shipping for our free shipping and we are in California. I see the tracking here. You ordered on the 18th after the cut-off time. It was also a holiday weekend so we weren't able to ship until the 20th. Looks like it is still in transit. It shouldn't have taken this long but it looks like it is an issue with USPS. You should also have received a tracking email so you can watch it closely. If not it could be in your spam folder. If you still don't see it please reach out to us directly. We would love to help you out and better understand the situation and guide you through a positive experience with us. We hope USPS taking long won't lose your faith in us! If you still have questions contact us at [email protected]