Balazs M.
Customer service non-existent
We ordered many items online before Christmas, less than third arrived only. We payed delivery and VAT for the full package too. Tried to contact them several times, no response. The invoice in the box contained all items, which obviously couldn't fit in the tiny box they sent, so it's definitely wasn't lost by the courier. Update: Another 4 months past, 3 new tickets were created, 0 answers. It's better to order from Ostrovit, they're reliable and customer service response time is a few hours. Forget this joke company, I'm glad not seeing them on Ironman events anymore. :)

