GatesFx LTD.The License Gateway To High-Tech Trading
GatesFx LTD. (gatesfx.com) has 171 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Allen Iverson V.
Customer service is great, really fast response. Had problems with my funds taking too long to settle, was told there are delays (up to 2 hours) with the transactions. Though, I kind of hope you update your transaction history and showing if there are any pending transactions since it is nerve-racking to not know if a broker is legit or not.
Anonymous
While GatesFx did request I leave a review on TrustPilot.com after they assisted me with my account, I am a real client and I have no affiliation or interest in GatesFx other than being a client. I feel like I need to start with that due to how sketch the broker space has been the past few years. Nonetheless, I’ve been using GatesFx for about 3-4 months now ever since KOT shutdown and honestly, I should’ve switched sooner. While their platform isn’t the “prettiest”, I have made multiple withdrawals (atleast 7-8) using btc that range from $1k-$5k, and all have hit my account in less than 3 hours max. Sometimes literally 30 mins. Support is also super easy to chat with. I did stay away from the bonus incentive simply because I think trading on margin is more than enough, but all-in-all, I have 0 complaints.
Steven R.
I had some trouble getting adjusted to everything since i am new to GATESFX but the support team has been on it. Very quick responses and actually helpful. Very happy so far with GATESFX.
Annie C.
They were very helpful in helping me with an account issue. Not only did they get back with me within a couple of minutes, but they were also thorough!
WiFiCurrencies
Im happy with this broker, so far they’ve treated me good , helped me recover a transaction that was declined, customer service is quick and there to assist me every time. I don’t know how people could have problems with this broker I’ve been using them for over 3 months and not a single time have I had a complaint. If it changes I’m honest I don’t care I’ll leave a review about it but so far I’m impressed. I moved from 24K Markets to this and I’m good with it. I love that they let me use the best trading platform out on the game which is TradeLocker. Dope
Jayce H.
Had to get a deposit reviewed and approved due to a discrepancy. Great response time and resolution from customer service.
Arthur
Customer Service is top notch here. Never once have I had a problem when reaching out. Responses are very fast and very informative. Not once has my problem not been resolved. Round of applause to those guys.
Response from GatesFx LTD.Dec 10, 2025
Thank you so much for taking the time to share this. We truly appreciate you. Our team works hard to make sure every client feels supported, so hearing that you’ve consistently had quick, clear, and reliable service means a lot to us. We’re always here for you whenever you need us. Thank you for being part of GatesFX.
Zach H.
Best broker out there by far Don’t fear some of the 1 star reviews on here, the majority of them are fake. I’ve withdrawn over $20,000 from this broker & each withdrawal has been approved within 1-2 hours & in my crypto account. Sure the 3% fee is a little high, but I would happily pay that if my withdrawal is always approved within 2 hours, which it is. Highly professional & definitely recommend. Personally, if you’re wanting to try this broker, I would recommend the raw ECN account. It seems like a lot of people run into some confusion regarding the rules on the bonus account, so I would just use your own money with no deposit bonus. Also a plus, they are regulated.
Response from GatesFx LTD.Dec 10, 2025
Thank you for sharing your experience we truly appreciate the transparency and the trust you’ve placed in GatesFX. We’re glad to hear your withdrawals have been smooth and consistent, and that our raw ECN account has served you well. We work hard to ensure fast processing times, clear communication, and a professional environment for all traders. Thank you for recommending us and for being part of the GatesFX community.
