Gate 1 TravelReviews of gate1travel.com

I just came back from an 8 day Italy trip. Venice, Florence, and Rome. Amazing trip loved it I traveled solo and my first international trip. Max our tour guide was incredible he for sure knows Italy. Carlo the bus driver was so nice. The hotels were great however the one in Florence was okay. I will be using Gate1 again.

Just returned from the 9 Day Classic Egypt Tour. EXCELLENT!! All the venues including the hotels and Nile cruise ship were top notch. The entire tour was very well organized with plenty of wonderful things to see. Our tour director Tarek was outstanding- very knowledgeable, organized, friendly and helpful, couldn’t have had a better guide. And the price was very affordable! Can’t recommend it highly enough. Definitely can’t wait for our next Gate 1 tour!

One of the best !!!! We have been traveling with Gate1Travel many times and always enjoyed its tour guides. Not always the cheapest but the best customer service! Henry Maaravi (Israel tour guide) was the best so far! We also know many others have traveled with Gate1Travel and were impressed with the quality of the resources provided.

Just now finishing a Gate 1 tour with a group of 24. They have been great all along the way from the booking agent to the travel director. Our Bulgarian guide (Violeta) was the best. She was both funny and knowledgeable. She had an uncanny ability to herd us along without being pushy. The hotels we had were a step up from other tour companies I’ve used. And the price was very affordable. All my travelers were very happy, as well.

Just returned from the 10 trip to Spain. It was amazing! Carmen and Javier were at the top of their game as well as the local guides who provided excellent knowledge of the various, towns, churches, castles, etc. Could not have asked for a better time with our fist trip with Gate1.

I've taken one group tour and five independent trips thru Gate 1. Never had a problem. But i've heard part of my luck has to do with getting the name of the agent and,get their extension - so you're always dealing with the same person.And fyi - can't beat their prices!

My previous review: I was formerly a big fan of Gate1 travel and always recommended them to friends and family. I have gone on 3 trips with them and was looking forward to many more. I was booked to go to India on February 22 and was very excited about the trip. I had paid in full but did not take any trip insurance. At the time I made my final payment, there were no health issues and I was ready to go. Unfortunately, on January 20, 2023, my previously healthy brother was diagnosed with melanoma and I had to cancel the trip as I am his primary caregiver. I did not want any money back - but rather was hoping I could just apply the amount I had paid to a future trip. Unfortunately, Gate1 was completely inflexible and told me I qualified for a refund of only 50%. I recognize that all of this could have been avoided had I taken out the insurance. But I honestly felt that the company could have bent the rules and helped me out, but that is not the case. Fortunately, there are lots of other travel companies and I will be taking my travel dollars and spending them elsewhere. In the short run, Gate1 may have saved less than $2,000 by not giving me a full refund or applying the funds to a future trip but they will lose at least $50,000 in potential revenue. I will note that the person I spoke with on the phone was very sympathetic, but ultimately it made no difference. I am very disappointed in what I previously thought was a great company. Instead of singing their praises, I will make sure to tell people NOT to use them. Update: The Gate1 people did in fact, call me and rectified the situation. By that time I had received the refund for 50% of the trip. The person I spoke to reviewed my account and saw that I had been a loyal customer and agreed to apply the remaining portion to a future trip, so I am not out of pocket. I felt it was important to provide the follow-up here and tell the whole story. Looking forward to travelling with Gate1 again!

12 Day Golden Triangle India with Nepal trip Sep-Oct 2022. Absolutely fabulous trip. Considering all that's changed since COVID, this company provided us the trip of a lifetime. Dehli was crowded but I never felt unsafe, Jaipur was lovely and Agra was amazing. Nepal weather hindered seeing some of the sights but Gate 1's guides made the best of it for us.