Gate 1 TravelReviews of gate1travel.com

Our trip to Morocco from 8/31/2023-9/7/2023 was a pleasant surprise. I will give our trip a 5 star rating. Our guide Mohammed and his team made our trip so easy and wonderful. When we reached Casablanca we were greeted by Mohammed and his team outside the airport arrival doors. Throughout the trip, Mohammed and his team were on top of everything. They really cared for us. Mohammed is an excellent guide. We traveled to Rabbat, Fez, Marrakesch, and Casablanca in a private air conditioned Gate1travel bus. All the hotels were very good with the exception of Rabbat Hotel which was average but it had the best breakfast and location. Our return to the Casablanca airport was great. Mohammed boarded us on the bus. When we reached the airport there were several people to help us. There was a very nice gentleman who helped us with our luggage and all the way to the ticket counter. For the price and service provided by Gate1, we give our trip a 5 * rating. We cannot praise enough Mohammed and his team making our trip a pleasure. Mohammed and his team is a great asset to Gate1 Travel in Morroco!

My partner Rosemarie and I just completed an Eastern Canada tour hosted by Marc Ramus. What an experience. From the get go we were treated to an unforgettable holiday. The tour itself was fantastic: just enough group sessions and free time: amazing itinerary: 2 night stops: lots of information without being overloaded. Marc was fantastic: everyone bonded with him: like a big family. And he was so helpful, informative and friendly. This was our first Gate 1 tour but won’t be our last. Highly recommend this company to anyone seeking an honest friendly and enjoyable tour with great itineraries and well located hotels. Bravo gate 1.

We had a great trip to Nova Scotia and Geoff was a wonderful guide!

We just returned from a 12 day Morocco trip. Our first and definetley not the last. The hotels were all clean and in good locations. Loved the medinas and the highlight was the Camel ride in the Sahara. We extended our stay in Casablanca for 2 nights, and our guide Mohamad, verified the driver would pick us up at 4 am, and asked the hotel have a to go breakfast for us.. beyond the customer service experience. Our flights luckily were all fine, so that is the luck of the draw these days.. We enjoyed exploring a lot of places in morocco. Yes the bus rides can be long, but the stops were frequent, and prearrange stops with good restrooms. Always had plenty of water available on the bus. Our trip included folks who had been on more that 10 gate one trips, so that was good to know since our first. So next year we are planning another trip.

Just completed the 11 day Essential South Africa tour. I had decided that I would never book with Gate 1 again before I left for the trip. This was due to the number of times that I and the others in my group made phone calls regarding our reservation. We got agents who didn’t follow through, did not return calls, provided incorrect information and a manager who told me we should have gone through a travel agent. The agent was very accommodating when we booked. Having questions and looking for answers, feeling you were a problem was awful. Colleen our tour guide was excellent. She took excellent care of us and only because of her, I would give Gate 1 another chance. Patience is a virtue, and it doesn’t stop when you get a customer’s money. Sandra Green

First trip with Gate 1 and we were not disappointed! It lived up to everything our friends told us! From the ease of making the reservation to getting back home! We took a 12 day trip to Serbia, Croatia and Slovenia and loved every minute! Well organized, well paced and excellent hotels! Lots of inclusion, with centrally located hotels! Our tour manager, Ivona and driver Milan were the best! Ivona was so warm, kind and funny! What a hoot! An amazing ability to keep 40 people working harmoniously together for 12 days is a testament to her! The meals were wonderful, especially the farewell dinner! We have since booked two more Gate 1 trips since returning a week ago!

Our tour guide Christi was very personable as well as being very knowledgeable about our stops along the way. She made this whirlwind tour comfortable and enjoyable. Our driver Steve was a steely eyed driver around some pretty tight hairpin switchbacks. We had a wonderful trip experience due to these two wonderful people.

We just got back from the Gate 1 Ecuador, Andes, Amazon tour ( April 25-April 31, 2023) with our fabulous tour manager Daniel Solano. We were on a Classic Tour but with 20 guests it felt more personal. Daniel took care of our group in the most professional way from start to finish. He called us "family" and we felt like family. He was knowledgeable, charismatic, kind, funny, helpful, considerate- all the very things you hope for in a tour manager. It was because of him, we believe, that our group got along so well and had such a great experience. This was our first Gate 1 trip and now know it will be the first of many more to come. We loved the places and experiences from Quito through the Andes and Amazon Rain Forest. Ecuador is a beautiful and unique country. We have traveled with other companies and on our own and this trip rates 5 stars.