Gate 1 TravelReviews of gate1travel.com

The tour guides and driver were awesome. Days are full of activities and the food is great.Really good value for the money. The air conditioning isn’t turned on until May 1. Along the Adriatic the rooms were hot and uncomfortable due to spring high temperatures. Many great memories from this trip and will probably book another trip sometime.

Tour guide provided local color constantly. She was our England Scotland guide and was wonderful. I loved the big hotel breakfasts and lots of activities and sites crammed into 8 days. Tiring but we experienced it all!

We recently finished the Gate 1 tour of Ireland. It advertises as 10 days, but it is not actually 10 days, and I'd like to be sure that people who are considering the tour understand that. Day 1 is for leaving to arrive in Ireland. Day 2 is for arriving in Ireland. Day 10 is for leaving Ireland to go home. That effectively leaves 7 days for a tour. I wrote to Gate 1 because the tour actually was only 6 days. On Day 9 there was no longer a tour bus driver. Gate 1 sent him home. Instead, they hired a local driver to take people on an "optional tour" to the Irish EPIC museum, which was actually within a reasonable walking distance of our hotel. If you didn't pay to go to this museum, you were finished with the tour on Day 8 and left to pay for your own transportation and planned excursion on Day 9. I told Gate 1 that they could have taken the entire group to a place like the National Botanic Gardens on Day 9 (our last day) instead of the museum. It was quite expansive and lovely, and it's free to enter. We had to pay for the transportation to get there. Ireland was enjoyable to visit, but Gate 1 needs to advertise its tours properly. "The tour actually lasts for 6 days unless you go on an optional tour on your last day in Ireland."

3/22/24 Follow up I received a TC from Shannon Daugherty from Gate 1Travel. She informed me that my Turkish Airline tickets should and will be fully refunded. Shannon is working with me and was respectful as well as helpful. I was instructed to submit a claim to Gate 1Travel Insurance. If denied Gate 1 specifically Shannon will work with me to reschedule my trip next year without losing all my money. I will update this review once I have I have been reimbursed for my tickets and exactly what Gate 1 does regarding the tour!

Excellent trip tour of Douro River in Portugal. Patricia on our cruise was excellent as was Amir. They made our trip a great trip.

Recently took a 17 day tour of Eastern Europe including a 7 day river cruise. Everything was very well done - tour manager was very well organized, hotels were 4-5 stars, bus transportation was comfortable and there were only 25 people in the land tour portion of the trip.The one thing I absolutely hated is that you are constantly tipping everybody- bus drivers, local guides, tour managers, city hosts, etc., etc. On this particular trip there were 5 countries with 4 different currencies involved which meant you had spend time looking for an ATM and once you you got local currency you then had to get change so you had small denominations for tips. Major hassle. I wish Gate 1 would include all gratuities in its up front pricing. Even though the trip was excellent, in the future I will use a tour company that includes gratuities in the price.

In general, we liked our "9 Days Classic Alaska" tour, but going to Alaska we, I'm sure like many others, were expecting to see the major attraction, a glacier. And it was planned but didn't happen due to the weather. Yes, the captain was right to turn the ship because of the storm, but Gate One should have planned it better and made another attempt to show a glacier on the next day if the first one fails, instead, we had a half-day bus ride to the next city and half day was just waisted. Our Tour Director, accommodations, and pretty much everything else was great, but not seeing one of the miracles of the world, which pretty much was the purpose of our trip to Alaska was a HUGE disappointment.

We've done 4 Gate 1 trips in the past and this recent trip to Azores was our first independent one. Our tour guides, Phillip and Hugo were FANTASTIC, making the optional trip experiences amazing. We have always given Gate 1 a 5 star rating, but this time it seems the hotel and hotel breakfasts were just ok... below the usual standards for our previous Gate 1 trips. Guess we should have upgraded.