Garnier USAReviews of garnierusa.com

I have used this product for years but I might have to change because it’s really hard to use the applicator bottle! It seems to be more dense than before and it’s just too hard to control while trying to squeeze the mixture out of the bottle! Why is the bottle so thick and hard now??

I bought the Spiced Plum hair color. On the box, the hair color is purple. But my hair turned out dark red. A pretty color, but not the color shown. Also, my hair is just shy of shoulder length and I barely had enough hair dye to do all of my hair.

I somewhat enjoyed this product because it has great grey coverage for my hair. What I did not enjoy is that it stained my skin for several days, even with my taking 2 showers a day to try to get it off my skin but it didn't fade on my hair thru all this, so that's a plus! It's a little pricier than my normal hair color but they were out so I decided to try this brand. It didnt let me down on the grey coverage or how long it lasted. It lasted me about 4 weeks, although my normal brand lasts me for 2 weeks longer than that meaning it lasts 6 weeks if you have problems with math. So i give it 3 thumbs up although it stained my skin and the area I was working in wherever it dripped! Still trying to remove from my countertop in my bathroom and my spare bathroom! It even stained the doors because it dripped although I followed the directions accordingly. Its not of bad quality, it just drips more than I would like it too! Overall I had a good experience with the quality of this product! I used it in darkest brown, the closest I could find to my normal shade, brown black at the time! They also have a great quantity of shades to choose from, but beware if you use a differend shade than your normally would in a different color because the shade could be a little lighter than what you're normally used to using! But honestly it was a nice subtle change from my normal shade, maybe only a half shade little but just subtle enough to notice!

I’ve been coloring my hair for over 30 years. I bought one of Garnier Nurtrisse products (#362) and instead of it coloring like it was supposed to I ended up with black purple hair! Again, very experienced in coloring hair, but the product that was supposed to be a red burgundy was black/purple! I’ve been trying to reach them for days and when I finally reach someone she wouldn’t let me finish explaining the problem and then hung up on me! Then I call again and get an automated “we are experiencing system problems, try again later”. Wow. Will NEVER use their products again. Buyer beware!! Update, upgraded to two stars because the next customer service person I got was better and said they would send me a refund and some coupons. We shall see… 5/29 Coupons received last week. Still no reimbursement 6/14 refund check was also received. Updated to 3 stars for doing what they said.