Giovanna M.
We ordered a processor almost two weeks…
We ordered a processor almost two weeks ago- and zero update on shipping, or when it could possibly be expected, nothing. That’s a lot of money to take and then give no update on where the product is, but send out “how did we do” surveys instead.
Response from Garfield Commercial Enterprises, Inc.Oct 8, 2021
We are sorry about the shipment delays with your order. The Garfield - Factory Service Center had contacted you on 09/23/2021, same day of your order, to notify you of this delay. This item was something we had anticipated on having in-stock and ready to ship by now, but unfortunately, due to the port congestion (currently with over 70 cargo ships waiting) at the Long Beach port, we still do not have the item currently. We will contact you to confirm via email to confirm the cancellation of this order. Again, we apologize for the delay.


