Dale G.
Never again.
I ordered a cat ornament in November as a Christmas gift. After numerous contacts and after they allegedly resent it (1st from Ireland, then from China) still nothing. I've been scammed. A credit card dispute has been submitted.
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Gardenns (gardenns.com) has 28 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 25 reviews with 1 star · Clear filters
Dale G.
I ordered a cat ornament in November as a Christmas gift. After numerous contacts and after they allegedly resent it (1st from Ireland, then from China) still nothing. I've been scammed. A credit card dispute has been submitted.
Erin L.
ZERO STARS BUYER BEWARE! I ordered in mid November and never received my product. They kept giving me these “shipment updates” coming from Ireland. It’s all a scam. I started emailing them and they kept giving me the run around. Finally they told me my order was lost and they were not able to receive it. They now want to charge me for shipping and a fee for the lost product instead of refunding me! So angry this company is fake and just steals from you. Don’t order from them
Lisa L.
BUYER BEWARE... THIS SHIPS FROM OVERSEAS YOU WILL NOT RECEIVE YOUR ORDER. DO NOT ORDER FROM THIS COMPANY. THEY SHOULD HAVE FULL DISCLOSURE THAT YOU ARE ORDERING FROM OVERSEAS. I STILL HAVEN'T RECEIVED MY ITEM I ORDERED THAT I NEEDED FOR A CHRISTMAS GIFT.
Katherine F.
As others have attested, I haven’t received my Christmas ornament ordered in October. It’s been over a month since I last received a tracking update. I’ve asked for a refund twice now, and I’ve just received a reassurance that the shipments “in transit”. 😡 Buyer beware…wish I had.
Mary R.
Discussed! I ordered gnome nutcracker ornaments for my best friend for Christmas,. At first I got updates, than , after that nothing!! It been over a month and Christmas is 2 days away! I learned the hard way!! Again!! Check FIRST! to make sure the company is legit! Feel like a jerk lesson learned!!
Mahatma C.
Buyer beware. This online retailer is a failure. Ordered a Christmas Guitars ornament and it was stated “Express Delivery 7-12 days. A month later and NOTHING. Stay away.
Tim D.
This company is a fraud-I ordered ratchet straps and realized my mistakes a few minutes later. I sent an email to cancel-I received an email that they could not cancel as my ordered had been shipped. I have not received my order-they will not respond to my emails. This is a scam-stay away-they are thieves.
Susan M.
What a terrible experience! First, I was invoiced for one amount that I approved, but the charge that came thru was for a lot more. I ordered the product (the “vintage” stacking ornaments) on October 17th. Shipping info said 7-10 days. Mid November I inquired about where it was, got a response with my tracking number and that it was in transit. Finally decided to let them know I no longer wanted it and to refund my account. No response. Tried again. No response. Product finally arrived on December 4th and it’s garbage. I emailed customer service asking for a refund, no response. I have emailed them nearly daily since and ZERO RESPONSE FROM THEM!! I disputed the charge with PayPal. They ruled in the sellers favor because it was delivered. I reopened the case and stated I would mark the item return to sender once my money was refunded. They again closed the case. I appealed that decision and explained that this company is a SCAM and they are in the wrong! Waiting on the decision from PayPal, in the meantime I am continuing to email gardenns daily. If PayPal rules against me then I go thru my bank with the challenge. What customer service?!? Scam scam scam!! If they did nothing wrong then why not respond to me?!? Do NOT order anything from this “company”!!! Terrible!!!!